TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloseFactor

    Score9 out of 10
    N/APresented as a compass for a sales team. CloseFactor automates sales research and delivers contextual insights, with the goal of giving sellers an unfair advantage.N/A

    Showpad eOS®

    Score7.7 out of 10
    N/AShowpad is an Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates.N/A
    Pricing
    CloseFactorShowpad eOS®
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloseFactorShowpad eOS®
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—There is also an Ultimate package available. Pricing for Ultimate is available by custom quote only. Contact Showpad for Ultimate pricing.
    More Pricing Information
    Community Pulse
    CloseFactorShowpad eOS®
    Considered Both Products
    CloseFactor
    No answer on this topic
    Bigtincan
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    71%
    Implementation went as expected
    5 Answers
    Best Alternatives
    CloseFactorShowpad eOS®
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Paperflite
    Score8 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    Scratchpad
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloseFactorShowpad eOS®
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.4
    (16 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (3 ratings)
    User Testimonials
    CloseFactorShowpad eOS®
    Likelihood to Recommend
    CloseFactor
    CloseFactor has been a great way to target contacts by company and be able to filter down by other characteristics, such as seniority, specific role, or other keywords. There is still some manual work to push contacts to a CRM or contact tool (SalesLoft, Outreach) but being able to do this in bulk rather than one by one saves a lot of time when finding quality prospects.
    Incentivized
    Read full review
    Bigtincan
    Any person who is interested in understanding the level of engagement from a client needs Showpad. It is a must-have software if you have people within your organization that are customer-facing. If your role is primarily communicating with employees within your own organization, then this software might not be as useful to you. For those in sales, account management, or who needs to know if your recipient has seen your emails/content, this is a useful tool.
    Incentivized
    Read full review
    Pros
    CloseFactor
    • Identifying target contacts
    • Integrate with LinkedIn and SFDC
    • Contact info validation
    Incentivized
    Read full review
    Bigtincan
    • User-Friendly. The ability to easily customize to fit your needs
    • Delivering content easily and quickly, reducing cost for print, and out of date information
    • Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
    • Offline Use. The ability to be able to view content offline
    Incentivized
    Read full review
    Cons
    CloseFactor
    • Joint workspace (AE and BDR)
    • Outreach from the tool
    • Sorting of contacts based on filters
    Incentivized
    Read full review
    Bigtincan
    • Version control is an issue. Would be nice to go back to previous versions of a file.
    • The in-app viewing experience feels a little rigid. Prefer to download the files before viewing.
    • The main landing page is a little more cluttered than I would like.
    Incentivized
    Read full review
    Support Rating
    CloseFactor
    No answers on this topic
    Bigtincan
    I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.
    Incentivized
    Read full review
    Alternatives Considered
    CloseFactor
    CloseFactor builds on tools like LinkedIn Sales Navigator. Rather than comb through contacts one by one, CloseFactor identifies all contacts that satisfy certain criteria and allows us to bulk push them into our CRM. There is also a component of validating contact info that is imported with the contact, which LinkedIn lacks entirely
    Incentivized
    Read full review
    Bigtincan
    The only option our company used was cloud-based file-sharing services (Box, Dropbox, etc) and emails like Outlook or Gmail. Both options make it hard for version control and for ease of navigation. Generally, end-users had an easier time finding content on Showpad.
    Incentivized
    Read full review
    Return on Investment
    CloseFactor
    • Reduce prospecting time by more than 3x
    • Allows us to target more organizations more quickly
    • Sometimes put too many contacts in and it effects email filters
    Incentivized
    Read full review
    Bigtincan
    • It has improved sales reps in becoming audible ready on different topics via lots of practice via LearnCore.
    • It has made the job more interesting by employing competitions.
    • It has made our reps more polished and client facing out in the field and has reduced ramp up time on new hires.
    Incentivized
    Read full review
    ScreenShots

    Showpad eOS® Screenshots

    Screenshot of Content relevant to an opportunity, recommended by marketing and machine learning.Screenshot of A secure branded environment, used to share content and collaborate with buyers and colleagues.Screenshot of Showpad analytics, that support content decisions based on measured performance, and helps users coach their sales teams on best practices.