Cloud 9 Software

Cloud 9 Software

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cloud 9 Software	Score9.8 out of 10	N/A	Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…	N/A

Pricing

Cloud 9 Software

No answers on this topic

Pricing Offerings
Cloud 9 Software
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Cloud 9 Software
Considered Both Products	Cloud 9 Software Verified User Chose Cloud 9 Software Other software tend to be less stable, and are not mobile friendly like Cloud 9 Incentivized Helpful? Verified User Chose Cloud 9 Software Cloud 9 has been a dream since transitioning from Orthotrac. It is modern, cloud based, and easy to customize to our practices needs and priorities. Incentivized Helpful? Melody Ingall Orthodontic assistant at The Art of Braces (Hospital & Health Care, 1-10 employees) Chose Cloud 9 Software Focus orthodontic software has a lot of similarities. Now that Cloud 9 purchased the Focus Orthodontics software they have made some changes, but both are really well organized. Easy to navigate through. I enjoy Cloud 9 the most. I continue to learn new features with the … Incentivized Helpful? Verified User Chose Cloud 9 Software We like the speed of Cloud 9 and ability to access it at all 3 locations simultaneously. We had OrthoTrac previously, and we love the Cloud base system with no nightly back ups. This software is so user friendly, and the Cloud 9 training and support teams are nothing short of … Incentivized Helpful? Stephanie Grates Scheduling Coordinator in Customer Service at Crawford Orthodontics (Medical Practice, 1-10 employees) Chose Cloud 9 Software OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice. Incentivized Helpful? Verified User Chose Cloud 9 Software The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like … Incentivized Helpful? Cheslie Clark Dental Assistant in Professional Services at Crawford Orthodontics (Medical Practice, 1-10 employees) Chose Cloud 9 Software Cloud 9 is a million times better than OrthoTrac. The number one being that it is soooo much faster! Cloud-based so you can use it anywhere. During the Covid shutdown, we wouldn’t have been able to see any patient information if we would still have our old system unless … Incentivized Helpful?
	Would buy again
	100% Would buy again 8 Answers
	Delivers good value for the price
	100% Delivers good value for the price 8 Answers
	Happy with the feature set
	100% Happy with the feature set 8 Answers
	Lived up to sales and marketing promises
	86% Lived up to sales and marketing promises 6 Answers
	Implementation went as expected
100% Implementation went as expected 8 Answers

User Ratings
	Cloud 9 Software
Likelihood to Recommend	8.6 (8 ratings)
Likelihood to Renew	9.1 (1 ratings)
Usability	9.1 (1 ratings)
Support Rating	9.1 (1 ratings)
Implementation Rating	7.3 (1 ratings)

User Testimonials
	Cloud 9 Software
Likelihood to Recommend	Cloud 9 Software Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment. Melody Ingall Orthodontic assistant Read full review
Pros	Cloud 9 Software Awesome support via chat and phone Rewards program Cloud based Multiple ways to do each task Personal customer experience User friendly software Offer online classes and yearly meetings Platform to make changes and requests - yes they implement the ideas frequently as well The training staff was outstanding! Verified User Read full review
Cons	Cloud 9 Software I wish the check out process could be a little more simplified. I feel I do a lot more clicking with the mouse with opening and closing screens. When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart. Stephanie Grates Scheduling Coordinator Read full review
Likelihood to Renew	Cloud 9 Software Easy to use! Verified User Read full review
Usability	Cloud 9 Software Easy peasy! Easy to navigate and start using from day one! Verified User Read full review
Support Rating	Cloud 9 Software I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved! Verified User Read full review
Implementation Rating	Cloud 9 Software Better training/trainors Verified User Read full review
Alternatives Considered	Cloud 9 Software The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2. Verified User Read full review
Return on Investment	Cloud 9 Software We could access everything from home during Covid shutdowns since it’s cloud based. Negative would be more time editing photos & more clicks to get to things. It has also made billing and insurance claims easier. Cheslie Clark Dental Assistant Read full review
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