On Cloud 9 with Cloud 9
Updated June 07, 2023
On Cloud 9 with Cloud 9
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cloud 9 Software
Cloud 9 Software is what we use for our patient database. We use it for charting, financials, scheduling, etc. It's super simple to check patients in and schedule appointments with just a click. Financial contracts are simple to enter as well, and you can print ledgers and make corrections and adjustments in just a few simple steps. We have 3 offices, and this cloud based orthodontic software is amazing. We switched from OrthoTrac, and we have been happy from the amazing week of training through all the changes and help available at our fingertips!
- Awesome support via chat and phone
- Rewards program
- Cloud based
- Multiple ways to do each task
- Personal customer experience
- User friendly software
- Offer online classes and yearly meetings
- Platform to make changes and requests - yes they implement the ideas frequently as well
- The training staff was outstanding!
- Ease of ledger corrections
- More reports
- Ease of use
- Support available
- Platform to submit requests & yes, they implement many of these!
- Not my area of expertise, but haven’t heard any complaints
- Cloud based so saves our data
- Sends auto reminders appointments
- Automatic payments available
We like the speed of Cloud 9 and ability to access it at all 3 locations simultaneously. We had OrthoTrac previously, and we love the Cloud base system with no nightly back ups. This software is so user friendly, and the Cloud 9 training and support teams are nothing short of amazing! Everything you do is saved immediately, and is done in a few easy steps!
Do you think Cloud 9 Software delivers good value for the price?
Yes
Are you happy with Cloud 9 Software's feature set?
Yes
Did Cloud 9 Software live up to sales and marketing promises?
Yes
Did implementation of Cloud 9 Software go as expected?
Yes
Would you buy Cloud 9 Software again?
Yes