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Cloud 9 Software vs. tab32 Dental Practice Management Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloud 9 Software

    Score9.8 out of 10
    N/AAnytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A

    tab32 Dental Practice Management Software

    Score2 out of 10
    N/Atab32 is a cloud-based all-in-one technology platform for Dental. Platform components include: Hello Patient: A fully integrated communication network that has two-way texting, auto-generates appointment and recare reminders with mobile-friendly, paperless eforms. Additionally, the platform offers revenue discovery features such as automated billing statements with integrated payments, Ideal Booking pages and it tracks incomplete treatments. Cloud Xray:…N/A
    Pricing
    Cloud 9 Softwaretab32 Dental Practice Management Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cloud 9 Softwaretab32 Dental Practice Management Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cloud 9 Softwaretab32 Dental Practice Management Software
    Considered Both Products
    Cloud 9 Software
    No answer on this topic
    tab32
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    User Ratings
    Cloud 9 Softwaretab32 Dental Practice Management Software
    Likelihood to Recommend
    8.6
    (8 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cloud 9 Softwaretab32 Dental Practice Management Software
    Likelihood to Recommend
    Cloud 9 Software
    Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
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    tab32
    No answers on this topic
    Pros
    Cloud 9 Software
    • Awesome support via chat and phone
    • Rewards program
    • Cloud based
    • Multiple ways to do each task
    • Personal customer experience
    • User friendly software
    • Offer online classes and yearly meetings
    • Platform to make changes and requests - yes they implement the ideas frequently as well
    • The training staff was outstanding!
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    tab32
    No answers on this topic
    Cons
    Cloud 9 Software
    • I wish the check out process could be a little more simplified.
    • I feel I do a lot more clicking with the mouse with opening and closing screens.
    • When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart.
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    tab32
    No answers on this topic
    Likelihood to Renew
    Cloud 9 Software
    Easy to use!
    Read full review
    tab32
    No answers on this topic
    Usability
    Cloud 9 Software
    Easy peasy! Easy to navigate and start using from day one!
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    tab32
    No answers on this topic
    Support Rating
    Cloud 9 Software
    I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
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    tab32
    No answers on this topic
    Implementation Rating
    Cloud 9 Software
    Better training/trainors
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    tab32
    No answers on this topic
    Alternatives Considered
    Cloud 9 Software
    The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2.
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    tab32
    No answers on this topic
    Return on Investment
    Cloud 9 Software
    • We could access everything from home during Covid shutdowns since it’s cloud based.
    • Negative would be more time editing photos & more clicks to get to things.
    • It has also made billing and insurance claims easier.
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    tab32
    No answers on this topic
    ScreenShots

    tab32 Dental Practice Management Software Screenshots

    Screenshot of Patient DemographicsScreenshot of Clinical Documentation