Cloud Softphone vs. Sprinklr Service
Cloud Softphone vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Softphone | Mid-Size Companies (51-1,000 employees) | White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes. Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in… | $49 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Cloud Softphone | Sprinklr Service | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud Softphone | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Softphone | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Cloud Softphone | Sprinklr Service | |
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Likelihood to Recommend | Cloud Softphone No answers on this topic | Sprinklr |
Pros | Cloud Softphone No answers on this topic | Sprinklr |
Cons | Cloud Softphone No answers on this topic | Sprinklr |
Likelihood to Renew | Cloud Softphone No answers on this topic | Sprinklr |
Usability | Cloud Softphone No answers on this topic | Sprinklr |
Reliability and Availability | Cloud Softphone No answers on this topic | Sprinklr |
Performance | Cloud Softphone No answers on this topic | Sprinklr |
Support Rating | Cloud Softphone No answers on this topic | Sprinklr |
In-Person Training | Cloud Softphone No answers on this topic | Sprinklr |
Implementation Rating | Cloud Softphone No answers on this topic | Sprinklr |
Alternatives Considered | Cloud Softphone No answers on this topic | Sprinklr |
Return on Investment | Cloud Softphone No answers on this topic | Sprinklr |
ScreenShots |