What users are saying about
5 Ratings
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56 Ratings
5 Ratings
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Score 8.9 out of 100

Hubstaff

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56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cloud Desk

[CloudDesk is] well suited to cater for all your employee work progress needs. Its quite useful as its an app that allows you to keep track of remote workers across multiple time zones, especially during the worldwide pandemic. It can be used for different size businesses and industries. Very useful app, highly recommended product!!!
Tyrell Adkins | TrustRadius Reviewer

Hubstaff

Hubstaff
is a great tool for businesses and I would recommend it to all businesses that
are exclusively managing remote workers. Hubstaff is one of the best choices
for such businesses as it is equipped with all pivotal features that will help
you in giving exact direction to your business. Moreover, it offers spot-on
technical support as well which is a great thing. It is one of the best
suitable tools for every company regardless of its size and equally proves helpful
for freelancers as well.
Annie Kramer | TrustRadius Reviewer

Pros

Cloud Desk

  • Employee Time Tracking
  • Employee Engagement Checking
  • Employee Identity Verification
  • Live Screenshots
  • Remote Employee Activity Monitoring
SK Moinur Rahman | TrustRadius Reviewer

Hubstaff

  • It has all the features that need to have while managing the project like screen capturing, sending invoices, create and view reports, pay and quick insights.
  • It also gives me the reports of my team effectiveness.
  • It tracks all the project progress along with team effectiveness and productivity at the workplace, gives me all the insights into team performance, and also helps me to track team productivity easily.
  • Another great feature that Hubstaff has which is its integration module.
Craig Varghese | TrustRadius Reviewer

Cons

Cloud Desk

  • Some features are still rough around the edges
  • Some bugs
  • Factors such as idle time are shown separately--one needs to manually add them
Anonymous | TrustRadius Reviewer

Hubstaff

  • While setting up automatic payroll capabilities I have to pass through difficult steps.
  • If I talk about its customer support it is very much inspiring and effective too.
  • Difficulty in integration is a serious issue I think that needs to be noticed. Sometimes dragging and dropping features is found to be a bit difficult.
  • There should be an option for live chatting.
Emily Fasano | TrustRadius Reviewer

Support Rating

Cloud Desk

No score
No answers yet
No answers on this topic

Hubstaff

Hubstaff 9.3
Based on 6 answers
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
David Judge | TrustRadius Reviewer

Alternatives Considered

Cloud Desk

CloudDesk is more flexible in the sense that it is easier to use and is affordable. Moreover, the app is extremely easy to use, and adoption amongst employees is higher than that of other tracking apps, as employees understand what they are signing up for. Overall, its great for monitoring desk-based employees
Anonymous | TrustRadius Reviewer

Hubstaff

Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
Anonymous | TrustRadius Reviewer

Return on Investment

Cloud Desk

  • CloudDesk® is very affordable
Linda J Brannon | TrustRadius Reviewer

Hubstaff

  • Our clients are satisfied because all the billing hours can be verified.
  • It is very easy to use, just click on the start button and that’s it.
  • You can select the activity you are working on to match it with the daily reports.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cloud Desk

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hubstaff

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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