CloudBlue vs. Digital River

CloudBlue is a fairly scalable platform that enables instant use of new products. Integrations with third-party products make the go-to-market process seamless and simple.

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Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

• Easy to integrate new products.
• Subscription management.
• The design is clean and intuitive.

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• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• The CloudBlue platform is quite scalable, and the ecosystem of included ISVs allows us to add any new product to the market immediately and simply.

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Independently Invited by TrustRadius

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• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

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Independently Invited by TrustRadius

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N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

• In my very personal review, I can mention that this instrument does not have negative points that harm us; rather, we are quite practical with this product.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info