What users are saying about
19 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

Digital River Global Commerce
8.9
Product catalog & listings
Digital River Global Commerce
10.0
Product management
Digital River Global Commerce
10.0
Bulk product upload
Digital River Global Commerce
10.0
Branding
Digital River Global Commerce
7.8
Mobile storefront
Digital River Global Commerce
9.5
Product variations
Digital River Global Commerce
9.7
Website integration
Digital River Global Commerce
8.8
Visual customization
Digital River Global Commerce
5.5
CMS
Digital River Global Commerce
9.1

Online Shopping Cart

Digital River Global Commerce
9.7
Abandoned cart recovery
Digital River Global Commerce
9.7
Checkout user experience
Digital River Global Commerce
9.8

Online Payment System

Digital River Global Commerce
10.0
eCommerce security
Digital River Global Commerce
10.0

eCommerce Marketing

Digital River Global Commerce
6.9
Promotions & discounts
Digital River Global Commerce
9.7
Personalized recommendations
Digital River Global Commerce
6.0
SEO
Digital River Global Commerce
5.0

eCommerce Business Management

Digital River Global Commerce
8.1
Multi-site management
Digital River Global Commerce
2.0
Order processing
Digital River Global Commerce
9.7
Inventory management
Digital River Global Commerce
10.0
Shipping
Digital River Global Commerce
10.0
Custom functionality
Digital River Global Commerce
8.8

Pros

Digital River Global Commerce

  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
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Cons

Digital River Global Commerce

  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Benjamin Bell profile photo

Likelihood to Renew

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
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Alternatives Considered

Digital River Global Commerce

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
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Return on Investment

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova profile photo

Pricing Details

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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