What users are saying about
19 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Digital River Global Commerce

Digital River is a great end to end solution for larger companies who want to outsource their ecommerce/payments/fulfillment. I would say they are more well suited for medium to large companies rather than startups or small businesses. Key questions to ask:1) Does our company require an end to end platform versus one or two components?2) What is cost differential between building/maintaining in house platform vs. outsourcing to DR?3) What is the benefit of having a cloud based platform
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Feature Rating Comparison

Online Storefront

Digital River Global Commerce
8.7
Product catalog & listings
Digital River Global Commerce
10.0
Product management
Digital River Global Commerce
10.0
Bulk product upload
Digital River Global Commerce
10.0
Branding
Digital River Global Commerce
7.7
Mobile storefront
Digital River Global Commerce
9.0
Product variations
Digital River Global Commerce
9.3
Website integration
Digital River Global Commerce
8.7
Visual customization
Digital River Global Commerce
5.0
CMS
Digital River Global Commerce
8.3

Online Shopping Cart

Digital River Global Commerce
9.5
Abandoned cart recovery
Digital River Global Commerce
9.3
Checkout user experience
Digital River Global Commerce
9.7

Online Payment System

Digital River Global Commerce
10.0
eCommerce security
Digital River Global Commerce
10.0

eCommerce Marketing

Digital River Global Commerce
6.8
Promotions & discounts
Digital River Global Commerce
9.3
Personalized recommendations
Digital River Global Commerce
6.0
SEO
Digital River Global Commerce
5.0

eCommerce Business Management

Digital River Global Commerce
7.8
Multi-site management
Digital River Global Commerce
2.0
Order processing
Digital River Global Commerce
9.3
Inventory management
Digital River Global Commerce
10.0
Shipping
Digital River Global Commerce
10.0
Custom functionality
Digital River Global Commerce
7.7

Pros

Digital River Global Commerce

  • Regional settings like local payment methods, ability to apply or not apply local VAT etc.
  • Reporting and any kind of business analysis.
  • Easy usage of the platform.
  • Marketing is definitely strong side of Digital River Global Commerce. Apart from the features it has, there is a strong team behind it who can make all your fantasies come true using all their expertise and possibility of the platform.
Madina Mukhamedova profile photo

Cons

Digital River Global Commerce

  • Enhancement of the platform is almost impossible. If you need a small task to be done, but one which should be implemented for all customers of Digital River Global Commerce, it'll take a significant amount of time to be deployed.
  • Platform has so many features that even Digital River employees don't know all of them.
  • I think Digital River Global Commerce will be too complicated for small companies. It's definitely for big market players.
Madina Mukhamedova profile photo

Likelihood to Renew

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
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Alternatives Considered

Digital River Global Commerce

Digital River Global Commerce is a powerful tool which hard to compare with others because of its uniqueness. However, because of its massiveness and sometimes сlumsiness, it's easier and more effective to use analogs. Strong sides of Digital River Global Commerce are definitely a wide regional presence and various marketing features, both usually missing in competitor portfolio.
Madina Mukhamedova profile photo

Return on Investment

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova profile photo

Pricing Details

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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