CloudTalk vs. CounterPath Bria
CloudTalk vs. CounterPath Bria
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
CounterPath Bria | N/A | Bria is a SIP-based VoIP phone available on desktop and mobile, supporting business communications whether at a desk, or from home. CounterPath's suite of cloud communication products include voice, video conferencing, and text messaging for businesses, residential phone service, and standalone UC softphones. On March 1, 2021, CounterPath was acquired by Alianza, Inc. Under the Alianza name, the combined companies deliver a full stack cloud communications platform. | $35.40 per year 3 devices supported |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | CounterPath Bria | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | CounterPath Bria | |
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Small Businesses | Nextiva Contact Center Score 9.1 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | CounterPath Bria | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | CounterPath Bria | |
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Likelihood to Recommend | CloudTalk.io | Alianza, Inc. No answers on this topic |
Pros | CloudTalk.io | Alianza, Inc. No answers on this topic |
Cons | CloudTalk.io | Alianza, Inc. No answers on this topic |
Likelihood to Renew | CloudTalk.io | Alianza, Inc. No answers on this topic |
Usability | CloudTalk.io | Alianza, Inc. No answers on this topic |
Support Rating | CloudTalk.io | Alianza, Inc. No answers on this topic |
Alternatives Considered | CloudTalk.io | Alianza, Inc. No answers on this topic |
Return on Investment | CloudTalk.io | Alianza, Inc. No answers on this topic |
ScreenShots | CloudTalk Screenshots |