Great value for money!
June 23, 2022
Great value for money!

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
Cloudtalk is the call center software for both customer support and sales we use at our company. We use it jointly with Twilio to fully manage our voice operations, such as answering regular customer calls to provide medical care, as well as outbound sales calls for our health care plan.
- call recording.
- user and operator management.
- call and daily statistics.
- call summary notes.
- administrative access besides normal users and operators.
- their windows application could be improved.
- we answered more than 5000 calls without any problems.
- cheapest solution for the number of features.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes