CloudTalk vs. FusionWorks Suite
CloudTalk vs. FusionWorks Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
FusionWorks Suite | N/A | Fusion Connect headquartered in Atlanta offers their hosted PBX as an All-in-One Cloud Phone Service that brings together in the cloud advanced communications and collaboration. The vendor states their FusionWorks Suite uses an internet connection and the cloud to provide businesses with reliable telephony, affordable calling plans, high-definition (HD) office phones, and dozens of calling and mobility features that help employees work smarter. | N/A |
CloudTalk | FusionWorks Suite | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | FusionWorks Suite | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | FusionWorks Suite | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | FusionWorks Suite | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | FusionWorks Suite | |
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Likelihood to Recommend | CloudTalk.io | Fusion Connect No answers on this topic |
Pros | CloudTalk.io | Fusion Connect No answers on this topic |
Cons | CloudTalk.io | Fusion Connect No answers on this topic |
Likelihood to Renew | CloudTalk.io | Fusion Connect No answers on this topic |
Usability | CloudTalk.io | Fusion Connect No answers on this topic |
Support Rating | CloudTalk.io | Fusion Connect No answers on this topic |
Alternatives Considered | CloudTalk.io | Fusion Connect No answers on this topic |
Return on Investment | CloudTalk.io | Fusion Connect No answers on this topic |
ScreenShots | CloudTalk Screenshots |