CloudTalk vs. LeadDesk
CloudTalk vs. LeadDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | LeadDesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | LeadDesk | |
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Small Businesses | Nextiva Contact Center Score 9.1 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | LeadDesk | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | LeadDesk | |
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Likelihood to Recommend | CloudTalk.io | LeadDesk No answers on this topic |
Pros | CloudTalk.io | LeadDesk No answers on this topic |
Cons | CloudTalk.io | LeadDesk No answers on this topic |
Likelihood to Renew | CloudTalk.io | LeadDesk No answers on this topic |
Usability | CloudTalk.io | LeadDesk No answers on this topic |
Support Rating | CloudTalk.io | LeadDesk No answers on this topic |
Alternatives Considered | CloudTalk.io | LeadDesk No answers on this topic |
Return on Investment | CloudTalk.io | LeadDesk No answers on this topic |
ScreenShots | CloudTalk Screenshots |