CloudTask vs. Conversica

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudTask
Score 9.2 out of 10
N/A
CloudTask is a B2B Lead Generation company headquartered in Miami Beach helping SaaS companies drive revenue growth through teams of sales development professionals.
$10,000
per month
Conversica
Score 9.6 out of 10
Mid-Size Companies (51-1,000 employees)
Conversica provides lead management software for marketing, inside sales and sales groups.
$1,499
per installation
Pricing
CloudTaskConversica
Editions & Modules
Launch - Reach 1200 Contacts
$10,000
per month
Grow - Reach 2400 Contacts
$17,500
per month
Scale - Reach 6000 Contacts
$40,000
per month
Starter Edition
$1,499
per installation
Offerings
Pricing Offerings
CloudTaskConversica
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.
More Pricing Information
Community Pulse
CloudTaskConversica
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloudTaskConversica
Small Businesses
Affinity
Affinity
Score 9.1 out of 10
Intercom
Intercom
Score 8.8 out of 10
Medium-sized Companies
Conversica
Conversica
Score 9.6 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Conversica
Conversica
Score 9.6 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudTaskConversica
Likelihood to Recommend
9.2
(4 ratings)
9.3
(95 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(6 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.9
(73 ratings)
Implementation Rating
-
(0 ratings)
8.1
(49 ratings)
User Testimonials
CloudTaskConversica
Likelihood to Recommend
CloudTask LLC
The most thorough information on "how to buy" and "who to buy from" outsourced sales partners is provided by CloudTask, which has helped us improve our business. They are aware that providers have specialties, and they may guide us in identifying the people most qualified to support your business. incredibly useful tool
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Conversica
Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
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Pros
CloudTask LLC
  • Printing the documents remotely
  • Work with the help of Chip based cards
  • Easy to use
  • Can be used in many offices simultaneously
Read full review
Conversica
  • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
  • Conversica is also useful in weeding out leads that are not strong.
  • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
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Cons
CloudTask LLC
  • Multiple options should be given for usage
  • Sharing of identity should be provided
  • Remembering of credentials should be doen
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Conversica
  • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
  • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
  • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
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Likelihood to Renew
CloudTask LLC
No answers on this topic
Conversica
Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
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Usability
CloudTask LLC
No answers on this topic
Conversica
Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
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Support Rating
CloudTask LLC
No answers on this topic
Conversica
Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
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Implementation Rating
CloudTask LLC
No answers on this topic
Conversica
The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
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Alternatives Considered
CloudTask LLC
With the support of their hire agent product, CloudTask assisted us in all aspects of employee and customer recruitment and onboarding, It's more efficient and actual then the other tools available in the market right now. We ultimately determined that employing someone directly was the best fit for us despite how flexible having access to all types of possibilities was.
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Conversica
I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
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Return on Investment
CloudTask LLC
  • Very high in terms of ROI
  • Breakeven is very early
  • Easy to understand
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Conversica
  • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
  • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
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ScreenShots

Conversica Screenshots

Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources