Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.
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Clutch
Score 10.0 out of 10
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Clutch offers their global marketplace of B2B service providers, that includes verified reviews from business users, currently boasting 260,000 vetted businesses worldwide included in its listing. Clutch focuses on web developers, digital marketers and SEO specialists, digital advertising firms, IT services (e.g. cybersecurity, managed IT services, staff augmentation), and business services (e.g. BPO, HR services, call centers, etc.).
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
Clutch is well suited to a new company that is not very established. The site provides you with a way to be seen, a trusted backlink and a bit of traffic to your site. I think Clutch works well for larger companies who provide a very clear service, but not so well for more creative or custom companies.
It's not so clear when product reviews are being sponsored
You can offer more sorting options like by price or number of reviews
Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
