CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.
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Daylite
Score 8.8 out of 10
Small Businesses (1-50 employees)
Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.
The platform is well suited for tracking project financials. The direct tie between the project budgets and costs on the accounting side makes this platform extremely valuable as we have real time cost data to make decisions from.
The platform is great in that it integrates the majority of our major processes. We can track a pursuit in Opportunity Management and push that information directly to a project. We hire people through the system and they are available to input on a project. We track time and pay people through CMiC and even manage our equipment fleet. This one platform satisfies a lot of our business needs, which makes our technology stack a bit easier to manage.
The platform as it stands today is not well suited for mobile consumption. We have users not use the mobile platform due to issues with losing data when not in wifi and issues with not understanding how to use the system.
Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
I really like the software and it was much less expensive than other applications.
I like the mobile application so that our superintendents can view the documentation on their phones.
I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
Entering a code of the vendor instead of the company name while recording an invoice takes time and seems counter intuitive
Editing an invoice created through Image Management on the AP side is limited to description and address field. When changing the rest (invoice# or a date or an amount) - the whole trace of who entered/submitted/approved disappears. The way it works now is: deleting an invoice from the batch, locating it through Registry/invoice search, unsubmitting it, making changes, submitting, adding back to batch - time consuming
In Multiple distribution pop up window, when entering a new invoice, I'd make the field "Company" to be autofilled once "Job" is entered. It takes time to memorize what job number belongs to what company.
There is only web version available and it is limited compare to a desktop client. For instance I can only make one change at a time and save it. Multiple changes don't get saved in one click
The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar with Apple Calendar so that I can never leave behind any updates of the future. Moreover, it keeps on updating its feature for giving better services.
Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
