CMW Platform vs. iGrafx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMW Platform
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
CMW PlatformiGrafx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMW PlatformiGrafx
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.No two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Features
CMW PlatformiGrafx
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMW Platform
-
Ratings
iGrafx
5.7
1 Ratings
35% below category average
Dashboards00 Ratings6.01 Ratings
Standard reports00 Ratings5.01 Ratings
Custom reports00 Ratings6.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
CMW Platform
-
Ratings
iGrafx
8.5
1 Ratings
1% above category average
Process designer00 Ratings9.01 Ratings
Process simulation00 Ratings8.01 Ratings
SOA support00 Ratings8.01 Ratings
Process player00 Ratings9.01 Ratings
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User Ratings
CMW PlatformiGrafx
Likelihood to Recommend
7.4
(68 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(1 ratings)
Usability
9.1
(3 ratings)
10.0
(1 ratings)
Support Rating
8.5
(23 ratings)
3.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CMW PlatformiGrafx
Likelihood to Recommend
CMW Lab
CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
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iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Pros
CMW Lab
  • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
  • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
  • Integration with outlook makes it easy to manage workloads direct to the email.
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iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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Cons
CMW Lab
  • I would like to see Comindware Tracker come in a free pricing tier.
  • I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users.
  • I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems.
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iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Likelihood to Renew
CMW Lab
Very likely.
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iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Usability
CMW Lab
You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
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iGrafx
It is easy to use .I can say it is piece of cake.
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Support Rating
CMW Lab
It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
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iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Implementation Rating
CMW Lab
No answers on this topic
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Alternatives Considered
CMW Lab
Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
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iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Return on Investment
CMW Lab
  • Comindware Tracker is versatile and can be used to automate common business processes.
  • Comindware Tracker offers process adjustments and visibility in real time.
  • Comindware Tracker anticipates the organization's document and data management in a unified way.
  • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
  • It is ideal for the automation and execution of processes by classifying tasks.
  • Comindware Tracker helps in quick and easy simplification of operations.
  • Comindware Tracker improves the agility of routine activities.
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iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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ScreenShots

CMW Platform Screenshots

Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship