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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CMW Platform

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    Zenoti

    Score7.8 out of 10
    Enterprise companies (1,001+ employees)
    Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
    Pricing
    CMW PlatformZenoti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CMW PlatformZenoti
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.—
    More Pricing Information
    Community Pulse
    CMW PlatformZenoti
    Considered Both Products
    CMW Lab
    No answer on this topic
    Zenoti
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Best Alternatives
    CMW PlatformZenoti
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CMW PlatformZenoti
    Likelihood to Recommend
    8.0
    (71 ratings)
    8.2
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (7 ratings)
    7.3
    (1 ratings)
    Support Rating
    8.5
    (23 ratings)
    -
    (0 ratings)
    User Testimonials
    CMW PlatformZenoti
    Likelihood to Recommend
    CMW Lab
    If you have multiple departments that are in charge of production or different facets of a large project, this platform is for you. International companies would benefit especially from the real-time updates, which are incredible for overseas production monitoring. For smaller businesses, the cost is too much for something that could be handled in-house
    Read full review
    Zenoti
    Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
    Incentivized
    Read full review
    Pros
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    Zenoti
    • Appointment Management
    • Marketing
    • Point of Sale
    • Client Communications, SMS messaging
    • Online Booking and Online Gift Certificates
    Read full review
    Cons
    CMW Lab
    • Even though the cost is higher than its counterparts in the market, overall, it is reliable and gets the job done.
    • I've faced a single issue in my tenure of using this platform - the integration capabilities. As compared to other project management tools, CMW does seem to have limited integration options.
    Incentivized
    Read full review
    Zenoti
    • A few minor limitations using the calendar to book appointments.
    • Display which therapists are available when customers are booking online.
    • A few minor usability improvements in the point of sale.
    Read full review
    Likelihood to Renew
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    Zenoti
    No answers on this topic
    Usability
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    Zenoti
    Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff
    Read full review
    Support Rating
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    Zenoti
    No answers on this topic
    Alternatives Considered
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    Zenoti
    Zenoti offers the richest feature set for our business category.
    Read full review
    Return on Investment
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    Zenoti
    • Built in marketing features help to boost bookings
    • Built in features to help sell Add-ons.
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration

    Zenoti Screenshots

    Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports