CMW Platform vs. Zenoti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMW Platform
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A
Zenoti
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
Pricing
CMW PlatformZenoti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMW PlatformZenoti
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.
More Pricing Information
Community Pulse
CMW PlatformZenoti
Best Alternatives
CMW PlatformZenoti
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CMW PlatformZenoti
Likelihood to Recommend
8.0
(71 ratings)
8.2
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
7.2
(7 ratings)
7.3
(1 ratings)
Support Rating
8.5
(23 ratings)
-
(0 ratings)
User Testimonials
CMW PlatformZenoti
Likelihood to Recommend
CMW Lab
CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
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Zenoti
Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
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Pros
CMW Lab
  • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
  • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
  • Integration with outlook makes it easy to manage workloads direct to the email.
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Zenoti
  • Appointment Management
  • Marketing
  • Point of Sale
  • Client Communications, SMS messaging
  • Online Booking and Online Gift Certificates
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Cons
CMW Lab
  • I would like to see Comindware Tracker come in a free pricing tier.
  • I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users.
  • I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems.
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Zenoti
  • A few minor limitations using the calendar to book appointments.
  • Display which therapists are available when customers are booking online.
  • A few minor usability improvements in the point of sale.
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Likelihood to Renew
CMW Lab
Very likely.
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Zenoti
No answers on this topic
Usability
CMW Lab
As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
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Zenoti
Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff
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Support Rating
CMW Lab
It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
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Zenoti
No answers on this topic
Alternatives Considered
CMW Lab
Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
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Zenoti
Zenoti offers the richest feature set for our business category.
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Return on Investment
CMW Lab
  • Comindware Tracker is versatile and can be used to automate common business processes.
  • Comindware Tracker offers process adjustments and visibility in real time.
  • Comindware Tracker anticipates the organization's document and data management in a unified way.
  • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
  • It is ideal for the automation and execution of processes by classifying tasks.
  • Comindware Tracker helps in quick and easy simplification of operations.
  • Comindware Tracker improves the agility of routine activities.
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Zenoti
  • Built in marketing features help to boost bookings
  • Built in features to help sell Add-ons.
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ScreenShots

CMW Platform Screenshots

Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration

Zenoti Screenshots

Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports