TrustRadius

CocoFax vs. OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CocoFax
Score 9.0 out of 10
N/A
CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and others. It offers an alternative to fax machines for individual users, allowing them to fax from Google (Google Drive, Docs, Sheets), Microsoft (Word, PPT…) and email to fax (Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. …
$7.99
per month
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
CocoFaxOpenText XM Fax
Editions & Modules
Lite
$7.99
per month
Basic
$12.99
per month
Premium
$19.99
per month
Business
$29.99
per month
Enterprise
Let's talk
Unlimited Team Members
No answers on this topic
Offerings
Pricing Offerings
CocoFaxOpenText XM Fax
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsAll of our products come with a 30-day money back guarantee, if it doesn't work for you.—
More Pricing Information
Community Pulse
CocoFaxOpenText XM Fax
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CocoFaxOpenText XM Fax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10

No answers on this topic

Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CocoFaxOpenText XM Fax
Likelihood to Recommend
-
(0 ratings)
10.0
(9 ratings)
User Testimonials
CocoFaxOpenText XM Fax
Likelihood to Recommend
CocoFax
No answers on this topic
OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Jon Loane | TrustRadius Reviewer
Jon Loane
Senior Engineer
Read full review
Pros
CocoFax
No answers on this topic
OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
Mark Detwiler | TrustRadius Reviewer
Mark Detwiler
Technical Specialist Team Lead
Read full review
Cons
CocoFax
No answers on this topic
OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Lucy Kang | TrustRadius Reviewer
Lucy Kang
Senior IT Business Analyst
Read full review
Alternatives Considered
CocoFax
No answers on this topic
OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Dorothy Spencer | TrustRadius Reviewer
Dorothy Spencer
Lead IT Specialist for PBI Bank, Inc. (Headquarter location)
Read full review
Return on Investment
CocoFax
No answers on this topic
OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
Verified User
Anonymous
Read full review
ScreenShots

CocoFax Screenshots

Screenshot of Try CocoFax’s 14 days free trial. You will get a free fax number from CocoFax. In fact, you can even choose your own fax number.Once you are done with the sign up process, you will be taken to your CocoFax dashboard. You can also access this dashboard through any computer just by logging into your account on CocoFax’s website.Screenshot of You can click Setting Fax Cover to customize your fax cover, and click the Setting icon for other settings such as the Retry option.Screenshot of To send a fax, you will have to click on the ‘NEW FAX’ button on the corner of the dashboard. This will open a fax creation popup. You can draft your fax here.Screenshot of Once the ‘Send Fax’ popup has opened, you can create your fax by filling these fields: In the ‘To’ field, enter the fax number of the receiver. If you want to add a note ot the fax, you can add it in the ‘Subject’ field. You can also add a cover page to the fax if you wish. This page will appear as the first page on the receiver’s end. Lastly and most importantly, attach the document that you wish to fax. You can not only fax pdf from computer, but CocoFax supports almost all popular formats for this purpose, including: doc, docx, xls, xlsx, png, jpg.Screenshot of Once you have created the fax, you can hit on ‘Send Now’ button. CocoFax will dial the receiver’s fax machine and transmit your fax.Screenshot of send fax: countrycode + fax number + cocofax.net

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).