codeBeamer ALM vs. SailPoint Identity Security Cloud

In my opinion codeBeamer is well suited for any activity where detailed tracking is needed with teams involved. It can be less suited for small projects which do not last long, or are not continuous, etc

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Tracing of requirements.
• Tracking of development.
• Tracking of QA.
• Tracking of bugs.
• Tracking of releases.
• Wiki.
• Users and teams.
• Works for teams scattered across the globe.
• Testing and coverage for releases.
• Integration with SVN.

• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

Incentivized

• Search.
• Metric calculation.
• Would be nice that cB is a source of truth, i.e., that say SVN commit is done only from cB; know this is difficult to achieve.

• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

Incentivized

Sometimes info in codeBeamer can be lost, in principle, if not well organized by the user, info can never be found, or can be forgotten about, etc

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

Excellent support professionally. Also, thanks for giving me for free access to SaaS cB for my hobbyist project.

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

codeBeamer is by far better.

The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

• Customer tracking.
• Process tracking.
• Workflow framework.
• Can be overhead.

• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

Incentivized