Likelihood to Recommend CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings
Read full review Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
Read full review Pros Back up SharePoint online Restore SharePoint online Lists with attachments Will create new list from backup Can combine two lists into one Read full review Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running. Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost. Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective. Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play. Read full review Cons requires local storage notifications need to be able to store in cloud Read full review More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too. It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive. Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues. Read full review Likelihood to Renew Great product. Easy to use, does the job without extra overhead.
Read full review It simply works and it is making our lives easier. The renewal process is also really good
Read full review Usability A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
Read full review Support Rating One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
Read full review Implementation Rating Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
Read full review Alternatives Considered Although Veeam's offerings are somewhat similar in trying to add additional layers of protection, on the Microsoft's default offerings, the CodeTwo product was more situated to do what we wanted which was brick level back up and restores of single files and emails. Veeams offering is more backend server/virtual machine savvy
Read full review The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
Read full review Return on Investment Requires physical storage space Does not require much for the app to run Doesn't need a lot of maintenance Read full review Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running. The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up. Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost. Read full review ScreenShots CodeTwo Backup Screenshots