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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    LevelBlue USM Anywhere

    Score8.4 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    Pricing
    Cofense TriageLevelBlue USM Anywhere
    Editions & Modules
    No answers on this topic
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    Offerings
    Pricing Offerings
    Cofense TriageLevelBlue USM Anywhere
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Cofense TriageLevelBlue USM Anywhere
    Considered Both Products
    Cofense
    No answer on this topic
    LevelBlue
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    20 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Cofense TriageLevelBlue USM Anywhere
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and LevelBlue USM Anywhere
    Feature
    Cofense Triage
    6.4
    35 Ratings
    33% below category average
    LevelBlue USM Anywhere
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    Best Alternatives
    Cofense TriageLevelBlue USM Anywhere
    Small Businesses
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    InsightIDR
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense TriageLevelBlue USM Anywhere
    Likelihood to Recommend
    7.5
    (38 ratings)
    9.8
    (390 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.2
    (18 ratings)
    Usability
    10.0
    (1 ratings)
    6.7
    (34 ratings)
    Availability
    10.0
    (1 ratings)
    6.4
    (3 ratings)
    Performance
    10.0
    (1 ratings)
    7.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (25 ratings)
    In-Person Training
    10.0
    (1 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (38 ratings)
    Configurability
    10.0
    (1 ratings)
    8.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    6.3
    (3 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    7.6
    (3 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (3 ratings)
    User Testimonials
    Cofense TriageLevelBlue USM Anywhere
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
    Read full review
    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
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    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
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    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
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    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
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    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
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    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
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    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
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    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
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    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
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    Support Rating
    Cofense
    No answers on this topic
    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
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    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
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    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
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    Online Training
    Cofense
    No answers on this topic
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
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    Implementation Rating
    Cofense
    No answers on this topic
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
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    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
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    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
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    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
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    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
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    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
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    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
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    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details