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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    ManageEngine AlarmsOne

    Score8 out of 10
    N/AManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.N/A
    Pricing
    Cofense TriageManageEngine AlarmsOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense TriageManageEngine AlarmsOne
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense TriageManageEngine AlarmsOne
    Considered Both Products
    Cofense
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    Cofense TriageManageEngine AlarmsOne
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and ManageEngine AlarmsOne
    Feature
    Cofense Triage
    6.4
    35 Ratings
    33% below category average
    ManageEngine AlarmsOne
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    User Ratings
    Cofense TriageManageEngine AlarmsOne
    Likelihood to Recommend
    7.5
    (38 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cofense TriageManageEngine AlarmsOne
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It is best suited for Server Environments and Enterprises which have their IT infrastructure spread over a wide and different geographical location because since it is cloud based, monotoring can be be done from a single interface, it even comes with a mobile app so you dont allways have to be in fron of your laptop or Dasboard Screen to be able to do helth check or to have visibilty on occurences in the environment.
    Read full review
    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It monitors your networks, server and application infrastructure availability and health.
    • It also intergrates with third party tools by raising tickets and incidents for the service desk.
    • The fact that it is cloud based allows monitoring from one interface accross large Enterprises which have their infrastructure spread ccross te globe.
    Read full review
    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It seems it was mainly designed for server environments, if applied to serverless environments the pricis will not be justified.
    • It picks up on alerts and event logs but does not pick up on critical services especially pn Microsoft servers which may have stopped.
    • Installation and configuration was a challenge and we finally got close to the desired results through trial and error.
    Read full review
    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The user interface is extremelely user friendly despite the challenges we experienced during the setup stages, The real time monitoring is also worth complimenting, its like having a birds-eye view of your whole infrustructure and trust me our infrastructure is massive, spreading accross 3 continents. Aided with the mobile app, you can monitor your environment from almost anywhere at anytime. It allows for some degree of customisation so you can tune it to meet your specific needs.
    Read full review
    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Ecosystem of ManageEngine which makes the tool choose in top of the list
    Incentivized
    Read full review
    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Its ability to intergrate with ticket logging systems certainly cuts the need for human resources to manually do health checks and lod tickets with service desk against the alerts raised.
    • Once set up, the dashboards are easy to understand even for non technical staff so there isnt need for too much to be invested in training.
    • It allows for customisation to suit our organisations specific business objectives.
    Read full review
    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details