What users are saying about
3 Ratings
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Score 8.8 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Cognito Forms

I would definitely recommend Cognito Forms to any colleague or business. I think it has the excellent capability of tracking things, simplifying a process, having a set process. Have everyone on board using the same forms or ways of transmitting information to one another. We will continue to use and find additional ways to utilized Cognito Forms.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Cognito Forms
9.5
FluidSurveys (Discontinued)
Survey templates
Cognito Forms
9.5
FluidSurveys (Discontinued)
Themes
Cognito Forms
9.5
FluidSurveys (Discontinued)
Custom logo/branding
Cognito Forms
9.5
FluidSurveys (Discontinued)

Survey Content

Cognito Forms
9.0
FluidSurveys (Discontinued)
Changes to live survey
Cognito Forms
9.0
FluidSurveys (Discontinued)
Question design help
Cognito Forms
9.0
FluidSurveys (Discontinued)
Multiple question types
Cognito Forms
9.0
FluidSurveys (Discontinued)

Survey Logic

Cognito Forms
8.0
FluidSurveys (Discontinued)
Survey logic flexibility
Cognito Forms
8.0
FluidSurveys (Discontinued)

Survey Reporting & Analytics

Cognito Forms
9.5
FluidSurveys (Discontinued)
Response tracking
Cognito Forms
9.5
FluidSurveys (Discontinued)
Data export
Cognito Forms
9.5
FluidSurveys (Discontinued)
Standard reports
Cognito Forms
9.5
FluidSurveys (Discontinued)
Custom reports
Cognito Forms
9.5
FluidSurveys (Discontinued)
Analytics
Cognito Forms
9.5
FluidSurveys (Discontinued)

Survey Administration & Security

Cognito Forms
9.0
FluidSurveys (Discontinued)
Access controls
Cognito Forms
9.0
FluidSurveys (Discontinued)
Compliance
Cognito Forms
9.0
FluidSurveys (Discontinued)

Survey Distribution

Cognito Forms
9.5
FluidSurveys (Discontinued)
Vendor-offered crowdsourcing
Cognito Forms
9.5
FluidSurveys (Discontinued)
Respondent restrictions
Cognito Forms
9.5
FluidSurveys (Discontinued)

Pros

Cognito Forms

  • Effective data management.
  • Extensive user accessibility in & out of house.
Brett Horton | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
Anonymous | TrustRadius Reviewer

Cons

Cognito Forms

  • I am happy with Cognito Forms. I have not found any issues.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cognito Forms

No score
No answers yet
No answers on this topic

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 3 answers
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
Anonymous | TrustRadius Reviewer

Usability

Cognito Forms

No score
No answers yet
No answers on this topic

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 1 answer
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cognito Forms

I have also used Docu-sign a bit for similar data entry procedures when submitting applicants for financing and within our CRM. While Docu-sign works excellent, it is not as efficient as Cognito Forms and can prolong daily tasks creating some disconnect. Docu-sign is more useful for other tasks while Cognito Forms is pretty self-explanatory with its reports, data entry tasks, application submissions, and notification settings.
Brett Horton | TrustRadius Reviewer

FluidSurveys (Discontinued)

Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier.As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
Anonymous | TrustRadius Reviewer

Return on Investment

Cognito Forms

  • A simplified process
  • Everything in one place
  • All associates using the same system.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
Anonymous | TrustRadius Reviewer

Pricing Details

Cognito Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FluidSurveys (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cognito Forms
9.5
FluidSurveys (Discontinued)
8.7

Likelihood to Renew

Cognito Forms
FluidSurveys (Discontinued)
9.0

Usability

Cognito Forms
FluidSurveys (Discontinued)
9.0

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