TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comcast Business Internet

    Score9.6 out of 10
    N/AComcast Business offers Internet services for small businesses, with Connection Pro continuity and SecurityEdge antimalware and phishing protection ancillary services.N/A

    ID.me

    Score9.4 out of 10
    N/AID.me is a digital identity network that aims to simplify the user's indication verification experience.N/A
    Pricing
    Comcast Business InternetID.me
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Comcast Business InternetID.me
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Comcast Business InternetID.me
    Considered Both Products
    Comcast Business
    No answer on this topic
    ID.me
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    User Ratings
    Comcast Business InternetID.me
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.5
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Comcast Business InternetID.me
    Likelihood to Recommend
    Comcast Business
    Easily the best internet service provider that we use in terms of remote management. This makes it easier for our IT staff to troubleshoot and our accounting department to pay the bills. If we have the option to go with Comcast in a new building opening, I always advocate for them.
    Incentivized
    Read full review
    ID.me
    ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
    Incentivized
    Read full review
    Pros
    Comcast Business
    • Initial sign up promotions.
    • Good speed options.
    Incentivized
    Read full review
    ID.me
    • Scalable audience size
    • Easy integration with Shopify
    • Secure customer verification
    Incentivized
    Read full review
    Cons
    Comcast Business
    • When I signed their form to cancel service they should have told me they would still bill me for 30 more days. Which, I believe, is a crappy policy. I was not under any contract
    Read full review
    ID.me
    • Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
    • Be conscious that people do not like to provide their SS#.
    Incentivized
    Read full review
    Likelihood to Renew
    Comcast Business
    Easy to use and troubleshoot. Fast and stable internet. Friendly and efficient customer service.
    Incentivized
    Read full review
    ID.me
    No answers on this topic
    Usability
    Comcast Business
    Connect to the Comcast network once, and your device will remember the connection forever. It's not difficult by any means.
    Incentivized
    Read full review
    ID.me
    No answers on this topic
    Alternatives Considered
    Comcast Business
    Quality and Reliability
    Incentivized
    Read full review
    ID.me
    We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
    Incentivized
    Read full review
    Return on Investment
    Comcast Business
    • Positive. Good fast service. I’m just mad about the service termination policy
    Read full review
    ID.me
    • Raises AOV for select segments
    • Brings new customers to our store
    Incentivized
    Read full review
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