Command.App vs. tawk.to

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Command.App
Score 0.0 out of 10
N/A
N/AN/A
tawk.to
Score 8.5 out of 10
N/A
Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
Pricing
Command.Apptawk.to
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Command.Apptawk.to
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Command.Apptawk.to
Features
Command.Apptawk.to
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Command.App
-
Ratings
tawk.to
10.0
1 Ratings
14% above category average
Chat history and transcripts00 Ratings10.01 Ratings
Chat reporting00 Ratings10.01 Ratings
Chat and web analytics00 Ratings10.01 Ratings
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User Ratings
Command.Apptawk.to
Likelihood to Recommend
-
(0 ratings)
8.0
(6 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Command.Apptawk.to
Likelihood to Recommend
BARNSTORMING APPS
No answers on this topic
tawk.to
We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
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Pros
BARNSTORMING APPS
No answers on this topic
tawk.to
  • Being able to see what the contact is typing before they send is great as it allows time to prepare your answer.
  • The whisper function is invaluable for keeping colleagues updated and giving staff training.
  • The 'Ban' function is great for quick action when you have a nuisance contact.
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Cons
BARNSTORMING APPS
No answers on this topic
tawk.to
  • What I always dislike about any software is the branding that comes along with it.
  • The live chat module is not super noticeable since it's just in small print at the bottom of the chat module.
  • Small errors can occur, causing the extension in the webpage to disappear.
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Usability
BARNSTORMING APPS
No answers on this topic
tawk.to
I think that it's very user friendly. And even in filling out this survey, I've discovered it has beneficial features that I didn't even know it had! It's a lot of capabilities all rolled into one. We're appreciate that tawk.to is an option for us since we haven't found another third party that fits so well with our needs
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Alternatives Considered
BARNSTORMING APPS
No answers on this topic
tawk.to
We use HubSpot for most of our sales and marketing and it's highly effective. However, the chat function doesn't allow communication between staff during chats that tawk.to offers.
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Return on Investment
BARNSTORMING APPS
No answers on this topic
tawk.to
  • Engaging with customers directly with live chat.
  • Gather customer data for live chat support.
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ScreenShots