tawk.to

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
tawk.to
Score 8.7 out of 10
N/A
Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
Pricing
tawk.to
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
tawk.to
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
tawk.to
Considered Both Products
tawk.to
Chose tawk.to
tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially …
Chose tawk.to
We use HubSpot for most of our sales and marketing and it's highly effective. However, the chat function doesn't allow communication between staff during chats that tawk.to offers.
Top Pros
Top Cons
Best Alternatives
tawk.to
Small Businesses
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
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Score 10.0 out of 10
All AlternativesView all alternatives
User Ratings
tawk.to
Likelihood to Recommend
8.1
(4 ratings)
User Testimonials
tawk.to
Likelihood to Recommend
tawk.to
We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
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Pros
tawk.to
  • Live Chat
  • Knowledge base / Ticket system
  • Internal Communication with team
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Cons
tawk.to
  • It would be great to be able to quickly access pre-prepared responses directly from tawk.to.
  • It would be great to be able to link directly to email so you can send templates to contacts.
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Alternatives Considered
tawk.to
tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.
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Return on Investment
tawk.to
  • Engaging with customers directly with live chat.
  • Gather customer data for live chat support.
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ScreenShots