CommentSold vs. StreamYard

Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)

Because it's browser-based, StreamYard is especially well-suited for a situation like mine, where I'm unlikely to have repeat podcast guests very often. It's great that guests don't have to download special software just for a one-time appearance! I haven't personally used StreamYard for livestreaming, but based on its name and reputation, I imagine it's especially well-suited for that use case

• Setting up for live sales and being able to be live on multiple platforms at once
• Setting up the App was very easy
• Sending push notifications directly to my customers
• Reporting is simple and informative

• It has an easy and comfortable interface for participants and admins.
• It provides the opportunity to add videos, banners, and slides to your session.
• It provides the opportunity to show live comments and answer to them right from StreamYard.

Incentivized

• We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
• We sometimes have issues getting our lives to work on Instagram
• Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business

• One big downside is that you can't download separate high quality video and audio files for each person in the stream.
• The simplicity takes away from the "customization" that you could potentially have in other platforms.
• A backroom where you could communicate with other people in the stream, without streaming it while live, would be very useful.

Incentivized

You don't need to be an expert and you don't have anything to install.

Incentivized

We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify

I've already covered this in other responses. The key reasons I wound up using Descript for certain elements of my process was the better usability of its transcripts and the more-robust AI capabilities it offers. Its suggestions for strong clips seemed more on-point, and it offered functionality like chapter suggestions

• Our online sales have increased 50% since starting CommentSold
• We're slowing increasing app downloads every day
• We are building a relationship and connections with customers who watch our live sales

• It has increased the reach rate and the number of followers on social media pages, for example, on our Youtube page, the number of followers increased by 2 times the original amount.
• It has reduced the amount of time our communications team spends on editing videos.
• More team members are able to use StreamYard by themselves, which has allowed us to reduce the time our communications team spends on managing live sessions before.

Incentivized