TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commerce Layer

    Score10 out of 10
    N/ACommerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.

    $0

    Redis Software

    Score8.8 out of 10
    N/ARedis is an open source in-memory data structure server and NoSQL database.N/A
    Pricing
    Commerce LayerRedis Software
    Editions & Modules
    Growth
    $649
    per month (annual commitment)
    Enterprise
    Custom
    Startup
    Free
    100 orders/month included, then $0.90 for any extra order
    No answers on this topic
    Offerings
    Pricing Offerings
    Commerce LayerRedis Software
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Commerce LayerRedis Software
    Considered Both Products
    Commerce Layer
    No answer on this topic
    Redis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    User Ratings
    Commerce LayerRedis Software
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (76 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.7
    (12 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.7
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Commerce LayerRedis Software
    Likelihood to Recommend
    Commerce Layer
    Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.
    Incentivized
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    Redis
    Redis has been a great investment for our organization as we needed a solution for high speed data caching. The ramp up and integration was quite easy. Redis handles automatic failover internally, so no crashes provides high availability. On the fly scaling scale to more/less cores and memory as and when needed.
    Incentivized
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    Pros
    Commerce Layer
    • Flexibility
    • True headless (based on MACH principles)
    • Integrated sales/shipments solution
    • Seamless integration (extensive API, webhooks, etc.)
    Incentivized
    Read full review
    Redis
    • Easy for developers to understand. Unlike Riak, which I've used in the past, it's fast without having to worry about eventual consistency.
    • Reliable. With a proper multi-node configuration, it can handle failover instantly.
    • Configurable. We primarily still use Memcache for caching but one of the teams uses Redis for both long-term storage and temporary expiry keys without taking on another external dependency.
    • Fast. We process tens of thousands of RPS and it doesn't skip a beat.
    Incentivized
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    Cons
    Commerce Layer
    • Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
    • Payment flexibility (as we're using it fully as a POS solution)
    • Flexibility in order editing after approval of order
    Incentivized
    Read full review
    Redis
    • We had some difficulty scaling Redis without it becoming prohibitively expensive.
    • Redis has very simple search capabilities, which means its not suitable for all use cases.
    • Redis doesn't have good native support for storing data in object form and many libraries built over it return data as a string, meaning you need build your own serialization layer over it.
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce Layer
    Commerce Layer is at the core of our operations
    Incentivized
    Read full review
    Redis
    We will definitely continue using Redis because: 1. It is free and open source. 2. We already use it in so many applications, it will be hard for us to let go. 3. There isn't another competitive product that we know of that gives a better performance. 4. We never had any major issues with Redis, so no point turning our backs.
    Incentivized
    Read full review
    Usability
    Commerce Layer
    The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.
    Incentivized
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    Redis
    It is quite simple to set up for the purpose of managing user sessions in the backend. It can be easily integrated with other products or technologies, such as Spring in Java. If you need to actually display the data stored in Redis in your application this is a bit difficult to understand initially but is possible.
    Incentivized
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    Support Rating
    Commerce Layer
    We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team
    Incentivized
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    Redis
    The support team has always been excellent in handling our mostly questions, rarely problems. They are responsive, find the solution and get us moving forward again. I have never had to escalate a case with them. They have always solved our problems in a very timely manner. I highly commend the support team.
    Incentivized
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    Implementation Rating
    Commerce Layer
    The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.
    Incentivized
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    Redis
    Whitelisting of the AWS lambda functions.
    Incentivized
    Read full review
    Alternatives Considered
    Commerce Layer
    Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.
    Incentivized
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    Redis
    We are big users of MySQL and PostgreSQL. We were looking at replacing our aging web page caching technology and found that we could do it in SQL, but there was a NoSQL movement happening at the time. We dabbled a bit in the NoSQL scene just to get an idea of what it was about and whether it was for us. We tried a bunch, but I can only seem to remember Mongo and Couch. Mongo had big issues early on that drove us to Redis and we couldn't quite figure out how to deploy couch.
    Incentivized
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    Return on Investment
    Commerce Layer
    • Reduction of support staff by 2/3 as we could implement a full self-service solution
    • 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)
    Incentivized
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    Redis
    • Redis has helped us increase our throughput and server data to a growing amount of traffic while keeping our app fast. We couldn't have grown without the ability to easily cache data that Redis provides.
    • Redis has helped us decrease the load on our database. By being able to scale up and cache important data, we reduce the load on our database reducing costs and infra issues.
    • Running a Redis node on something like AWS can be costly, but it is often a requirement for scaling a company. If you need data quickly and your business is already a positive ROI, Redis is worth the investment.
    Incentivized
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    ScreenShots

    Redis Software Screenshots

    Screenshot of Database configurationScreenshot of Database metricsScreenshot of DatabasesScreenshot of NodesScreenshot of Alerts