What users are saying about
1 Ratings
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Top Rated
214 Ratings
1 Ratings
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Score 8 out of 100

Wix

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Top Rated
214 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Wix

I would recommend Wix 100%, due to the fact that the marketing strategy that it gives to the customer makes you want to register for such a great site. It also has a great user experience, without putting difficulties on the site creation process. Wix really knows what the user wants.
Horacio Carcamo | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
Wix
Product catalog & listings
commercetools
8.0
Wix
Product management
commercetools
7.0
Wix
Bulk product upload
commercetools
9.0
Wix
Branding
commercetools
9.0
Wix
Product variations
commercetools
5.0
Wix
Website integration
commercetools
9.0
Wix
Visual customization
commercetools
6.0
Wix

Online Shopping Cart

commercetools
7.5
Wix
Abandoned cart recovery
commercetools
6.0
Wix
Checkout user experience
commercetools
9.0
Wix

Online Payment System

commercetools
7.0
Wix
eCommerce security
commercetools
7.0
Wix

eCommerce Marketing

commercetools
7.7
Wix
Promotions & discounts
commercetools
8.0
Wix
Personalized recommendations
commercetools
7.0
Wix
SEO
commercetools
8.0
Wix

eCommerce Business Management

commercetools
6.6
Wix
Multi-site management
commercetools
9.0
Wix
Order processing
commercetools
9.0
Wix
Inventory management
commercetools
6.0
Wix
Shipping
commercetools
6.0
Wix
Custom functionality
commercetools
3.0
Wix

Security

commercetools
Wix
8.3
Role-based user permissions
commercetools
Wix
8.3

Platform & Infrastructure

commercetools
Wix
8.4
API
commercetools
Wix
8.3
Internationalization / multi-language
commercetools
Wix
8.5

Web Content Creation

commercetools
Wix
8.3
WYSIWYG editor
commercetools
Wix
8.8
Code quality / cleanliness
commercetools
Wix
7.9
Admin section
commercetools
Wix
8.4
Page templates
commercetools
Wix
8.5
Library of website themes
commercetools
Wix
8.3
Mobile optimization / responsive design
commercetools
Wix
8.3
Publishing workflow
commercetools
Wix
8.5
Form generator
commercetools
Wix
7.8

Web Content Management

commercetools
Wix
7.6
Content taxonomy
commercetools
Wix
8.1
SEO support
commercetools
Wix
7.1
Bulk management
commercetools
Wix
7.0
Availability / breadth of extensions
commercetools
Wix
7.8
Community / comment management
commercetools
Wix
8.2

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Wix

  • The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
  • Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
  • Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.
Brittney Collier | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Wix

  • Some of the features do not work consistently or they are not able to be seen at all times.
  • There are frequent bugs.
  • SEO optimization can be improved.
  • They removed some features that I cannot get back.
  • Form builder applications and plug ins can be slow to set up and slow to load.
  • Cannot customize certain features.
  • Handling the footer section can provide issues.
  • Event application / plug in has basic features but mostly not useful.
  • Paid plug ins don't work well or fast enough.
  • Paypal buttons take a long time to load.
  • Repeater boxes don't work well.
  • It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.
Marian Lee | TrustRadius Reviewer

Likelihood to Renew

commercetools

No score
No answers yet
No answers on this topic

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

commercetools

No score
No answers yet
No answers on this topic

Wix

Wix 8.8
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

commercetools

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

commercetools

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Wix

Wix just has a better repertoire of templates, default design formats for displaying images and video, and a wider control over what I can tweak to make the site truly my own. I love Wix’s simple to grasp user interface and speed with which it works to upload my images. It also contains just more options in templates and plug-ins in my opinion.
Anonymous | TrustRadius Reviewer

Scalability

commercetools

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Wix

  • For clients, it has had a positive ROI. The site I built for them using Wix was able to function as their hub for events and for marketing their events.
  • For myself, it has had a small negative impact. I've let my premium account expire due to not needing it anymore. For generating leads for my freelance business I've found that LinkedIn is by far the better choice.
  • Overall, I have been able to add my experience using Wix to my personal portfolio and resume. I can advise clients on its pros and cons as well as jump in and help them with the Wix interface if they ask me to do so.
Deven Bhagwandin | TrustRadius Reviewer

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

commercetools
8.0
Wix
8.5

Likelihood to Renew

commercetools
Wix
10.0

Usability

commercetools
Wix
8.8

Reliability and Availability

commercetools
Wix
9.0

Performance

commercetools
Wix
9.0

Scalability

commercetools
Wix
9.0

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