TrustRadius

Common Room vs. UserGems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Common Room
Score 7.3 out of 10
N/A
Common Room brings community engagement, product usage, and customer data into a single place. It uses intelligence to surface insights from across an entire community and provide tools to act on those insights directly from the app. This allows teams to discover what’s most important, nurture key personas, measure the impact of their programs, and collaborate across their organization.
$15,000
per year
UserGems
Score 7.3 out of 10
N/A
UserGems is a pipeline generation platform for go-to-market teams. Its AI agents automatically surface high-intent buyers, prioritize them, and deploy personalized outbound and ABM to drive more pipeline at scale.N/A
Pricing
Common RoomUserGems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Common RoomUserGems
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Common RoomUserGems
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Dealfront
Dealfront
Score 9.7 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Common RoomUserGems
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Common RoomUserGems
Likelihood to Recommend
Common Room, Inc.
For the price, I think Common Room does an okay job of ABM tracking and account identification. Similar software is 2x the price. So it can be a great place to start and figure out your needs before diving into something more complicated
Verified User
Anonymous
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UserGems
UserGems has helped me identify old users at new companies any time they update their database. Notifications are automatic, so I don't have to go out of my way to use the tool. From that notification, I'll reach out and see how we can get our software approved at their new organization.
Verified User
Anonymous
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Pros
Common Room, Inc.
  • Data aggregation
  • Signal capture
  • Marketing campaign engagement
Verified User
Anonymous
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UserGems
No answers on this topic
Cons
Common Room, Inc.
  • Setting up different saved search plays to find our ICP
  • More help within the customer success team so help us set up prospecting plays
  • "keyword" searches
Verified User
Anonymous
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UserGems
No answers on this topic
Usability
Common Room, Inc.
It is hard to learn to use. Names of features are really unclear. I needed way more training in order to get value out of the platform, especially for actually executing on the tools and data
Verified User
Anonymous
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UserGems
No answers on this topic
Alternatives Considered
Common Room, Inc.
I chose to go with Common Room because of the depth of reporting and data that it gives a seller about their accounts. While it doesn't have some of the out of the box marketing functionality, the goal of these types of customer intelligence platforms is to give sellers a leg up, so seller information is more important that out of the box marketing info
Verified User
Anonymous
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UserGems
No answers on this topic
Return on Investment
Common Room, Inc.
  • Has brought in many more outbound booked meetings
  • Didn't really work for tracking the inbound process
  • Tracked to the location and minute where people were viewing your website
Verified User
Anonymous
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UserGems
No answers on this topic
ScreenShots