CommonSpot vs. OpenText WEM

Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.

Incentivized

Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.

Incentivized

• I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
• Within my usage of it, our options were limited, which again added to it's ease of use.

Incentivized

• Easier management of websites.
• Integrates well with Portal to deliver news, working like a blog.

Incentivized

• Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
• CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
• In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.

Incentivized

• It's unable to connect user accounts so that accounts are set and utilize a single sign-in.

Incentivized

I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.

Incentivized

Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.

Incentivized

We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking. 2. Enables lead generation through
high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement

Incentivized

• I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.

Incentivized

• Improved online engagement.
• Speeds up our digital transformation my the day.
• Modernizing our web content management system.

Incentivized