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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A

    Signpost

    Score1.7 out of 10
    N/ASignpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
    Pricing
    Commun.itSignpost
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commun.itSignpost
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Commun.itSignpost
    Listening/monitoring
    Comparison of Listening/monitoring features of Commun.it and Signpost
    Feature
    Commun.it
    6.1
    5 Ratings
    23% below category average
    Signpost
    -
    Ratings
    Boolean keyword searches6.92 Ratings00 Ratings
    Filtering out noise/spam7.05 Ratings00 Ratings
    Sentiment analysis5.44 Ratings00 Ratings
    Broad channel coverage5.04 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Commun.it and Signpost
    Feature
    Commun.it
    5.6
    5 Ratings
    37% below category average
    Signpost
    -
    Ratings
    Content planning and scheduling8.84 Ratings00 Ratings
    Audience targeting6.34 Ratings00 Ratings
    Content optimization4.04 Ratings00 Ratings
    Workflow management3.44 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Commun.it and Signpost
    Feature
    Commun.it
    6.9
    4 Ratings
    16% below category average
    Signpost
    -
    Ratings
    Automated routing and prioritization7.24 Ratings00 Ratings
    Customer interaction histories7.24 Ratings00 Ratings
    Bulk actions6.33 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Commun.it and Signpost
    Feature
    Commun.it
    5.8
    5 Ratings
    29% below category average
    Signpost
    -
    Ratings
    Lead generation4.95 Ratings00 Ratings
    Content marketing9.75 Ratings00 Ratings
    Paid media management2.32 Ratings00 Ratings
    Campaigns and promotions6.14 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Commun.it and Signpost
    Feature
    Commun.it
    7.5
    5 Ratings
    10% below category average
    Signpost
    -
    Ratings
    Twitter9.85 Ratings00 Ratings
    Facebook7.04 Ratings00 Ratings
    LinkedIn6.92 Ratings00 Ratings
    Instagram6.13 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Commun.it and Signpost
    Feature
    Commun.it
    5.6
    5 Ratings
    32% below category average
    Signpost
    -
    Ratings
    Campaign success analytics7.85 Ratings00 Ratings
    Real-time tracking4.94 Ratings00 Ratings
    Competitor analysis4.03 Ratings00 Ratings
    Account management
    Comparison of Account management features of Commun.it and Signpost
    Feature
    Commun.it
    5.6
    3 Ratings
    34% below category average
    Signpost
    -
    Ratings
    Role-based user permissions & privileges3.83 Ratings00 Ratings
    Mobile access7.32 Ratings00 Ratings
    Best Alternatives
    Commun.itSignpost
    Small Businesses
    Sendible
    Score7.2 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commun.itSignpost
    Likelihood to Recommend
    7.0
    (5 ratings)
    1.3
    (2 ratings)
    User Testimonials
    Commun.itSignpost
    Likelihood to Recommend
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    Signpost
    I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
    Read full review
    Pros
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    Signpost
    • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
    • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
    • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
    • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
    • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
    Incentivized
    Read full review
    Cons
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    Signpost
    • Provide user a way to cancel their service.
    • Get rid of the very aggressive sales staff.
    • Refund money for unused moths. Do not be so shady!
    Read full review
    Alternatives Considered
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Return on Investment
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    Signpost
    • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
    • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
    • This makes me more confident in using the platform more in depth.
    Incentivized
    Read full review
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