CompAnalyst vs. Gusto

I highly recommend considering CompAnalyst if you're looking to take your compensation function to the next level. If you're looking to create a "one stop shop" for your compensation needs, then this is the software for you. You can easily manage job descriptions and survey data, and you can empower your HR teams to find information in the tool by giving them access to specific areas of the site. The system can be configured to fit the needs of your organization

Incentivized

I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.

Incentivized

• It allows us to benchmark our internal comp structure and design effective comp ranges.
• CompAnalyst allows us to benchmark our internal compensation with others in our industry.
• Allows us to market our comp ranges within a region, or across the US.
• Most of our job titles can be found within CompAnalyst.

Incentivized

• New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
• A one-click option for syncing hours worked with payroll.
• The option to run payroll on auto-pilot.
• Ensuring I'm tax compliant with the states we have employees in.
• Always having digital records of payroll runs.

Incentivized

• the user interface is not very intuitive, takes some time to get used to
• do not like the default to national rates unless you check it off

Incentivized

• Digital compliance tools for remote teams
• Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
• Benefits setup is unintuitive for startups
• While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
• Limited dashboard customization for remote workflows
• As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.

Incentivized

Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.

I gave CompAnalyst this usability rating because, in my experience, CompAnalyst has lots of information that can be analyzed by all factions of compaies

Incentivized

Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.

Incentivized

Our Professional Services Consultant and Customer Success Manager are always available to answer our questions. If I have a compensation-related question, they will find the answer for us. They take our product feedback seriously, and the team has implemented a few of our requested features in the system. Their Vice President of Product Management is always open to receiving feedback, and CompAnalyst is always reaching out to customers to demo and test new product offerings.

Incentivized

Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.

Incentivized

Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support

Incentivized

CompAnalyst gives me bang for my buck. It can get data other surveys may miss. It is easy to use and understand.

Incentivized

While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price

Incentivized

• Allowed us to put together global grades
• Helps us quickly update ranges during merit
• makes sure we have the latest data for jobs

Incentivized

• Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
• Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
• Improved employee experience with onboarding.

Incentivized