ComponentOne vs. Trustpilot

C1 is great for creating custom reports. We have client apps where we've created some fairly complicated reports such as invoices and real estate inspections. We also use the True DBGrid in many of our apps since it is so customizable. Its grouping and filtering features are very nice and can provide summary counts and totals at the bottom or right side of the grid that are very handy.

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Unfortunately, Trustpilot's disingenuous pricing habits and communication methods are the reason we ultimately ended our 3 year relationship with the company. In 2023, we signed a 1 year agreement for their basic plan (product reviews, Q&A, etc) at $3,800/year... Fair enough. In 2024, the price jumps to $5,040/year... Okay, steep - but we're still seeing good use of the tools, sort of justified? For 2025 it skyrockets to $8,976/year (+78% from prior)... But, after a month of haggling and threats to cancel, they 'graciously' drop it to $7,569/year. Now for 2026, Trustpilot is demanding $9,576/year for the EXACT SAME PLAN. That's a 152% increase since we started, with zero added value.

• The True DBGrid control is nice for showing parent/child relationships and being able to drill down and show the child data. It also is nice for showing summary totals.
• The report engine is great for building custom reports for Win Forms or web apps. It can do everything that Crystal Reports can do.
• They have a good selection of controls that can do just about anything you can imagine.

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• Completing the review for the customer is a simple process which enables us to receive more feedback.
• The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
• The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.

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• Sometimes it is difficult to figure out where things are in the properties of controls since there are so many things you can drill down into.
• I find myself using Bing or Google a lot to look up how to do something. Some things are not very intuitive.
• Of course, I would always like the price to be cheaper. The high price has caused us to not keep current and have the latest version.

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• Allow you to highlight sections of the review and respond
• Stop reviews from unverified purchasers
• Searching for a review can sometimes be hit or miss

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It's expensive and customer service is not the best.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have been in business since 1992, so we have used many different products over the years. The two other products we've primary used that are similar to ComponentOne, are Infragistics and Crystal Reports. Infragistics has a vast array of controls similar to ComponentOne. We use both to be honest and I'm not sure which one I would pick over the other. I guess that would depend on what you're trying to accomplish and if one had some control or capability that the other didn't. ComponentOne does have the reporting capabilities, where Infragistics does not.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.

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• ComponentOne allows us to add additional features to our apps that wouldn't be found in apps written with just Visual Studio itself. That allows our clients to get more creative in their requirements, which in turn, means more work and billable hours for us!
• Our apps appear more professional when using ComponentOne which helps us get projects for new clients.
• ComponentOne also helps us to save clients some money since we are not having to develop things that it can do from scratch.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helps us to determine what our customers care about.
• We have been able to modify our marketing points based on what customers seemed confused about or the aspects of our business that they appreciate.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info