ConceptDraw PROJECT vs. TaskRay

Getting started - using the Gantt chart to enter tasks in any order and then using those tasks to initially define a MindMap to further explore alternative dependencies. The alternative works better when initiating a project with significant unknowns.

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.

Incentivized

• Integration with ConceptDraw Mindmap makes work breakdown very easy.
• We have cross-functional teams where team members often work on different projects in parallel. The multi project management feature has been a blessing over these years.
• Another import feature is the availability of many different predefined report generation templates that made it very easy to communicate different aspects of the project to different stakeholders.

• Onboarding Templates
• Scheduling Onboarding tasks and assignments to client and employees
• Creating project logs so that everyone knows what is being worked on

Incentivized

• Non-intuitive keyboard shortcuts
• No advanced reporting or estimates

Incentivized

• Unfortunately TaskRay does not allow us to share templates externally with customers.
• We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.

Incentivized

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately

Incentivized

Easy Easy Easy to use

Incentivized

Online tutorials always available + chat, email and phone. Questions answered promptly and completely.

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue

Incentivized

Again, just like the app, the implementation was very easy.

Incentivized

ConceptDraw has a much simpler licensing and pricing model. Perpetual license and ability to use in offline mode was an important criteria for us. Perfect bundle for small and medium business.

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.

Incentivized

• Inexpensive way to present a professional project plan when needed

Incentivized

• It was highly effective in organizing projects and sprints.
• Time cards were easy to manage.
• TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.

Incentivized