Conclusion vs. TOPdesk
Conclusion vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Conclusion | N/A | N/A | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Conclusion | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Conclusion | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Conclusion | TOPdesk | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Conclusion | TOPdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Conclusion | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (196 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (108 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (165 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Conclusion | TOPdesk | |
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Likelihood to Recommend | Eller No answers on this topic | TOPdesk |
Pros | Eller No answers on this topic | TOPdesk |
Cons | Eller No answers on this topic | TOPdesk |
Likelihood to Renew | Eller No answers on this topic | TOPdesk |
Usability | Eller No answers on this topic | TOPdesk |
Reliability and Availability | Eller No answers on this topic | TOPdesk |
Performance | Eller No answers on this topic | TOPdesk |
Support Rating | Eller No answers on this topic | TOPdesk |
In-Person Training | Eller No answers on this topic | TOPdesk |
Online Training | Eller No answers on this topic | TOPdesk |
Implementation Rating | Eller No answers on this topic | TOPdesk |
Alternatives Considered | Eller No answers on this topic | TOPdesk |
Scalability | Eller No answers on this topic | TOPdesk |
Return on Investment | Eller No answers on this topic | TOPdesk |
ScreenShots |