Concord Interlink vs. Encompass from ICE Mortgage Technology vs. TValue

The system is great for loan origination and downline processing. The thing about Encompass is that it's only as good as its user so I can see where new loan originators or folks who are new to the system can have a huge disadvantage over somebody who is experienced with it. Of course, if you have experience with it it's the perfect tool. Compliance is also a big factor that Encompass does take advantage of. It communicates with various 3rd parties like Blend, appraisal management systems, Loanbeam, etc to help gather data where needed and keep files in compliance as needed. I don't know of any other case use for Encompass outside of loan origination.

Incentivized

For any company that has lots of loans to manage on a monthly basis. Especially if you want to calculate monthly interest accrual ahead of time, it takes few mins to set up a company and generate an amortization schedule. And you can copy and update for other companies. Easy to make changes to the schedule too

Incentivized

• The Web Center allows us to compete in our market and also allows us to continue to originate loans in markets where we don't have a physical originator.
• The software is easy to use so it allows us to train staff very quickly so they can start producing mortgages.
• I appreciate receiving information on upcoming updates well before they take place so that I can review the updates and inform the staff of changes they need to be aware of.

• Calculate large payment schedules
• Synchronize with Excel
• Re-calculate payment schedules whenever there is an adjustment

Incentivized

• Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
• A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.

Incentivized

• The layout is really outdated compared to other accounting software.

Incentivized

Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.

some minor improvements would make a huge difference to me

Pretty easy to use, easy to find options. The only complaint is the layout is too outdated.

Incentivized

No better support around

Incentivized

Should have sent someone to become an admin prior to implementation.

Incentivized

I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about distrust of my own management than the software itself.

Incentivized

We have not tried any other interest calculation software since we started using TValue. There just doesn't seem to be the need to switch and there aren't many options out there

Incentivized

• Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
• We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
• Electronic signature of documents has allowed us to reach more borrowers.

Incentivized

• It has saved us time in the long run
• It has given us confidence in our schedules as it is automated; reduced human error

Incentivized