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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Concrete CMS

    Score9.2 out of 10
    N/AConcrete CMS (formerly Concrete5) is a free and open source, PHP built content management system for content on the web and also for intranets. It is optimized to support the creation of online magazines and newspapers.N/A

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pricing
    Concrete CMSHubSpot CRM
    Editions & Modules
    No answers on this topic
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Offerings
    Pricing Offerings
    Concrete CMSHubSpot CRM
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Concrete CMSHubSpot CRM
    Considered Both Products
    Portland Labs
    No answer on this topic
    HubSpot
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    97%
    Would buy again
    1607 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    97%
    Delivers good value for the price
    1204 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    97%
    Happy with the feature set
    1617 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    22 Answers
    98%
    Lived up to sales and marketing promises
    1040 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    22 Answers
    94%
    Implementation went as expected
    1010 Answers
    Features
    Concrete CMSHubSpot CRM
    Security
    Comparison of Security features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    9.5
    38 Ratings
    14% above category average
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Role-based user permissions9.538 Ratings9.01374 Ratings
    Single sign-on capability00 Ratings9.01295 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    9.7
    33 Ratings
    22% above category average
    HubSpot CRM
    -
    Ratings
    API9.731 Ratings00 Ratings
    Internationalization / multi-language9.730 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    8.4
    42 Ratings
    7% above category average
    HubSpot CRM
    -
    Ratings
    WYSIWYG editor9.342 Ratings00 Ratings
    Code quality / cleanliness10.037 Ratings00 Ratings
    Admin section10.040 Ratings00 Ratings
    Page templates10.040 Ratings00 Ratings
    Library of website themes4.238 Ratings00 Ratings
    Mobile optimization / responsive design9.739 Ratings00 Ratings
    Publishing workflow7.737 Ratings00 Ratings
    Form generator6.639 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    6.9
    40 Ratings
    8% below category average
    HubSpot CRM
    -
    Ratings
    Content taxonomy8.939 Ratings00 Ratings
    SEO support9.039 Ratings00 Ratings
    Bulk management6.039 Ratings00 Ratings
    Availability / breadth of extensions5.439 Ratings00 Ratings
    Community / comment management5.439 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.91661 Ratings
    Workflow management00 Ratings8.41631 Ratings
    Territory management00 Ratings4.9184 Ratings
    Opportunity management00 Ratings8.41563 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.71680 Ratings
    Contract management00 Ratings7.9185 Ratings
    Quote & order management00 Ratings7.81152 Ratings
    Interaction tracking00 Ratings8.81623 Ratings
    Channel / partner relationship management00 Ratings8.2186 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Case management00 Ratings8.31085 Ratings
    Call center management00 Ratings7.7927 Ratings
    Help desk management00 Ratings8.1993 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Lead management00 Ratings8.91439 Ratings
    Email marketing00 Ratings8.91452 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Task management00 Ratings8.31510 Ratings
    Billing and invoicing management00 Ratings7.8804 Ratings
    Reporting00 Ratings8.31403 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Forecasting00 Ratings8.01220 Ratings
    Pipeline visualization00 Ratings8.51475 Ratings
    Customizable reports00 Ratings8.31432 Ratings
    Customization
    Comparison of Customization features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Custom fields00 Ratings8.81450 Ratings
    Custom objects00 Ratings8.71269 Ratings
    Scripting environment00 Ratings6.3132 Ratings
    API for custom integration00 Ratings8.41045 Ratings
    Social CRM
    Comparison of Social CRM features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Social data00 Ratings8.0972 Ratings
    Social engagement00 Ratings8.1960 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Marketing automation00 Ratings8.41104 Ratings
    Compensation management00 Ratings7.8728 Ratings
    Platform
    Comparison of Platform features of Concrete CMS and HubSpot CRM
    Feature
    Concrete CMS
    -
    Ratings
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Mobile access00 Ratings7.91302 Ratings
    Best Alternatives
    Concrete CMSHubSpot CRM
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Concrete CMSHubSpot CRM
    Likelihood to Recommend
    9.2
    (59 ratings)
    8.6
    (1771 ratings)
    Likelihood to Renew
    8.0
    (22 ratings)
    9.9
    (32 ratings)
    Usability
    9.1
    (13 ratings)
    8.4
    (1619 ratings)
    Availability
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    10.0
    (25 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    7.3
    (9 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Concrete CMSHubSpot CRM
    Likelihood to Recommend
    Portland Labs
    Suitable if you are part of small to large scale companies or web-houses which have PHP developers and frontend engineers with some budgets. [Also suitable if] you or your client want to build a website that requires some features or uniqueness [and needs] some customization and freedom. Additionally suitable if you want this project to be DevOps based project or if the project requires very tight security and is inside of a closed network.
    Read full review
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Pros
    Portland Labs
    • As a dev, the Page object (coupled with page attributes, nav menus and page lists) makes structuring a website or web app a dream. The separation of page templates from page types also helps, the former being about layout while the latter is more conceptual.
    • As an admin, you pretty much have as much control as the developers of the site decide to give you.
    • The versioning system allows admins to roll changes back and work on changes before publishing them.
    • The permissions system is exceptionally powerful, allowing roles and/or individual users to be included or excluded from each permission.
    • The attributes system allows pages, files and users to be given custom properties of various types (e.g. text, image, colour).
    Incentivized
    Read full review
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Cons
    Portland Labs
    • Allow end users to clear cache when updating pages.
    • Needs a few more built in forms.
    • The CMS is not multilingual by default. Even though I managed to 'hack' it so, it would be nice to have it included.
    • It'd be nice to make use of custom PHP modules through shortcodes more straight forward. It seems the hooks are a bit contrived.
    Read full review
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Likelihood to Renew
    Portland Labs
    Its a very solid, very consistent package that never lets you down or leaves you frustrated. It gets a 10/10 because its so much better than anything else currently available. It also gets a 10/10 because, even if not compared to others, it does not leave you wanting for features or functionality. It is an excellent piece of software that will answer almost every CMS need.
    Read full review
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Usability
    Portland Labs
    I have used it on over 30 projects in the past 3 years and it's still a pleasure to work in. Doesn't always have all the answers, no CMS does, but I still find it very easy to use from prototyping to working to final project. Also there is no problem working on a localhost then moving to a live site, like there is with WordPress. It's my go to app in my CMS quiver.
    Incentivized
    Read full review
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Reliability and Availability
    Portland Labs
    Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.
    Incentivized
    Read full review
    HubSpot
    No answers on this topic
    Performance
    Portland Labs
    The site works extremely well, the front end flies, searches and form submissions are very fast indeed. The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!
    Read full review
    HubSpot
    No answers on this topic
    Support Rating
    Portland Labs
    Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.
    Incentivized
    Read full review
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Implementation Rating
    Portland Labs
    Build off of an existing theme to speed up the creation of custom designed themed. Bootstrap is a good one but there are many others that are probably much simpler to build from than the Bootstrap one was. Make sure you host on a Unix/Linux server so you don't have to install PHP or MySQL separately. It's just smoother on those platforms.
    Read full review
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
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    Alternatives Considered
    Portland Labs
    WordPress at the time was riddled with security breaches in the news and while Concrete5 was smaller (and therefore a smaller attack vector), after eleven years of use, Concrete5 has only had one published incident with an add-on that resolved within hours and with excellent communication. You can talk to the CEO and the CTO (or the rest of the team). They are very engaged and you're working with a small company of people who care, not a call-center with people just waiting to go home.
    Incentivized
    Read full review
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
    Read full review
    Return on Investment
    Portland Labs
    • Concrete5 is the customer-facing side of our business. It's where we host the site that potential customers see before they choose to purchase and create an account with us. We are able to keep that site clean, user-friendly, and with a lot of available options for customers to interact with thanks to Concrete5
    • The ability to have multiple users and admins for the site means that we all members of our team can go in and create new content, fix or troubleshoot issues, and edit the site easily.
    • Our CRM isn't directly integrated with Concrete5, so when customers go to make a purchase with us, they have to leave our Concrete5 site.
    Incentivized
    Read full review
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
    Read full review
    ScreenShots

    Concrete CMS Screenshots

    Screenshot of In-context editing is simple to understandScreenshot of Change text just like a word processorScreenshot of Versioning and workflow built on top of powerful permissionsScreenshot of Flexible backend to power complex communities and intranets.

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.