Our Experience with Concrete5
January 15, 2019

Our Experience with Concrete5

Dave Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Concrete5

Our website is built on Concrete5. We are able to integrate our CRM and customer accounts system with the Concrete5 platform to give our customers a seamless transition between the two. We host all of our services and offerings on the site and customers are able to read all about our company and what we can do for them.


  • Concrete5 has a modular editing system, so you can edit the pages without having knowledge of coding. You just pick the module you want to insert or edit and click where you want it to go.
  • You are able to edit modules in an HTML format if you would like to, so if you have the knowledge you can have even more control over your modules.
  • You can also edit entire page themes by selecting them from the page layout menu. This allows you a greater versatility of the pages on your site.


  • The file sorting system can be clunky at times. It can be difficult to find the correct file when you are searching for files you have previously uploaded.
  • Sometimes the page will crash in the middle of editing, and there isn't an autosave feature to backup your work.
  • Without proper training on how to use Concrete5, you can easily get lost or overwhelmed. It's not exactly intuitive right away.
  • Concrete5 is the customer-facing side of our business. It's where we host the site that potential customers see before they choose to purchase and create an account with us. We are able to keep that site clean, user-friendly, and with a lot of available options for customers to interact with thanks to Concrete5
  • The ability to have multiple users and admins for the site means that we all members of our team can go in and create new content, fix or troubleshoot issues, and edit the site easily.
  • Our CRM isn't directly integrated with Concrete5, so when customers go to make a purchase with us, they have to leave our Concrete5 site.
WordPress is much easier to use but I feel that it has less to offer. If you are looking for an easy WYSIWYG web site editor, WordPress is probably a great option. If you are looking for something a little more robust, Concrete5 may be an option to look in to.
If you have some knowledge of coding or website editing, Concrete5 is a great choice. You can go into their marketplace and find additional add-ons or modules that you would like to add to your site. If you are looking for a simple web site hosting service, this may not be the option for you.

Concrete CMS Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Library of website themes
Mobile optimization / responsive design
Publishing workflow
Not Rated
Form generator
Not Rated
Content taxonomy
SEO support
Bulk management
Availability / breadth of extensions
Community / comment management
Internationalization / multi-language
Not Rated
Role-based user permissions


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