Our Experience with Concrete5
January 15, 2019
Our Experience with Concrete5
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Concrete5
Our website is built on Concrete5. We are able to integrate our CRM and customer accounts system with the Concrete5 platform to give our customers a seamless transition between the two. We host all of our services and offerings on the site and customers are able to read all about our company and what we can do for them.
- Concrete5 has a modular editing system, so you can edit the pages without having knowledge of coding. You just pick the module you want to insert or edit and click where you want it to go.
- You are able to edit modules in an HTML format if you would like to, so if you have the knowledge you can have even more control over your modules.
- You can also edit entire page themes by selecting them from the page layout menu. This allows you a greater versatility of the pages on your site.
- The file sorting system can be clunky at times. It can be difficult to find the correct file when you are searching for files you have previously uploaded.
- Sometimes the page will crash in the middle of editing, and there isn't an autosave feature to backup your work.
- Without proper training on how to use Concrete5, you can easily get lost or overwhelmed. It's not exactly intuitive right away.
- Concrete5 is the customer-facing side of our business. It's where we host the site that potential customers see before they choose to purchase and create an account with us. We are able to keep that site clean, user-friendly, and with a lot of available options for customers to interact with thanks to Concrete5
- The ability to have multiple users and admins for the site means that we all members of our team can go in and create new content, fix or troubleshoot issues, and edit the site easily.
- Our CRM isn't directly integrated with Concrete5, so when customers go to make a purchase with us, they have to leave our Concrete5 site.