Conga CLM vs. SmartDocs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
SmartDocs
Score 6.0 out of 10
N/A
SmartDocs is a sales proposal automation software solution offered by ThirtySix Software.
$395
per license
Pricing
Conga CLMSmartDocs
Editions & Modules
No answers on this topic
Desktop
$395
per license
Express
$395
per license
Professional
$695
per license
Offerings
Pricing Offerings
Conga CLMSmartDocs
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing TransparencyLicense pricing includes product updates, support, and maintenance.
More Pricing Information
Community Pulse
Conga CLMSmartDocs
Considered Both Products
Conga CLM
Chose Conga CLM
I haven't used anything specific before Conga CLM
Chose Conga CLM
The above tools are good at specific things, but overall, conga has so many features that similar applications lag behind. Using the conga contract life cycle management, the entire process is becoming smoother, with all necessary approvals easily handled through predefined …
Chose Conga CLM
We were long-term Spring CM users for about seven years, well before DocuSign bought them out about three to four years ago. And actually, that was one of the main reasons we wanted to leave Spring CM: DocuSign owned it, and the service went downhill. The product was fine, but …
Chose Conga CLM
No, I didn't use other product
Chose Conga CLM
complete suite of products enabling the commerce chain
Chose Conga CLM
In my opinion, overall Conga CLM is a stronger product
Chose Conga CLM
Conga CLM offered stronger workflow automation and template control than the alternatives. DocuSign CLM was better for signatures, Ironclad had good collaboration, and Adobe was more basic. We chose Conga because it integrated better with our systems and gave us a more complete …
Chose Conga CLM
We evaluated both platforms seriously before making the call. DocuSign CLM had its strengths, especially in e-signature and user-friendly interfaces but honestly, Conga CLM aligned better with our business needs and long-term goals.
Chose Conga CLM
Honestly I think Conga CLM is overall a better option with it's eord class automation capabilities and deeper integration with Salesforce.
Chose Conga CLM
We selected this pilot in 2017, which was a completely different environment. We're in the process of doing our fix base, so we haven't really reselected and we don't know if we're going to go with one CLM multitude because what I've found in my research is one CLM can't handle …
Chose Conga CLM
The biggest stack up the Conga CLM provides is their UI, Salesforce is good but the legal department has struggled to implement their solutions with help from the tech department. Another added, advantage would be the security mentioned prior improved scalability, reduced …
Chose Conga CLM
pretty good. Deltek was easier to follow but i am still new at our current company and learning Conga
Chose Conga CLM
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. …
Chose Conga CLM
Conga CLM is more user friendly, but the Deltek had more options for changes during the process. Or maybe I am still learning
SmartDocs

No answer on this topic

Features
Conga CLMSmartDocs
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.5
Ratings
5% above category average
SmartDocs
-
Ratings
Contract creation8.80 Ratings00 Ratings
Contract templates8.80 Ratings00 Ratings
Clause library/saved fields8.80 Ratings00 Ratings
Guided logic7.60 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.2
Ratings
1% above category average
SmartDocs
-
Ratings
Contract sharing8.40 Ratings00 Ratings
Contract editing8.40 Ratings00 Ratings
Collaborating on contracts8.30 Ratings00 Ratings
MS Word plug-in8.00 Ratings00 Ratings
Approval process8.10 Ratings00 Ratings
Interdepartmental workflows8.10 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.7
Ratings
5% above category average
SmartDocs
-
Ratings
Contract database8.60 Ratings00 Ratings
Contract search8.40 Ratings00 Ratings
Contract milestone reminders & alerts8.20 Ratings00 Ratings
Custom contract reports8.30 Ratings00 Ratings
Tracking contract status8.60 Ratings00 Ratings
Compliance check8.50 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga CLM
8.3
Ratings
5% above category average
SmartDocs
-
Ratings
Contract Storage8.70 Ratings00 Ratings
Advanced Search and Filtering8.40 Ratings00 Ratings
Customizable Contract Templates8.20 Ratings00 Ratings
Workflow Acceleration7.80 Ratings00 Ratings
E-Signatures8.40 Ratings00 Ratings
Reminders and Alerts8.10 Ratings00 Ratings
Analytics and Reporting8.50 Ratings00 Ratings
Integration with other Systems8.00 Ratings00 Ratings
Best Alternatives
Conga CLMSmartDocs
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 10.0 out of 10
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 8.6 out of 10
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.1 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMSmartDocs
Likelihood to Recommend
8.8
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
-
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
3.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CLMSmartDocs
Likelihood to Recommend
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
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No answers on this topic
Pros
  • Template driven contract creation: when sales team needs to generate multiple contracts per day, instead of manually drafting each contract , by Conga CLM we can select pre approved template and system auto fills pricing details , customer name, legal terms etc
  • Renewal and obligation tracking: Conga CLM sends automated alerts when renewal noticed needs to be send 30days before expiry. It also flags upcoming renewals.
  • Audit trail and compliance: Conga CLM logs every action automatically and supports regulatory compliance like SOX audit.
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No answers on this topic
Cons
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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No answers on this topic
Likelihood to Renew
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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No answers on this topic
Usability
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
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No answers on this topic
Reliability and Availability
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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No answers on this topic
Performance
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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No answers on this topic
Support Rating
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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In-Person Training
Conga University is very well made. Loved it!
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No answers on this topic
Online Training
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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No answers on this topic
Implementation Rating
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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No answers on this topic
Alternatives Considered
We were long-term Spring CM users for about seven years, well before DocuSign bought them out about three to four years ago. And actually, that was one of the main reasons we wanted to leave Spring CM: DocuSign owned it, and the service went downhill. The product was fine, but we also needed professional services due to how the backend was built. We were on their legacy platform, and we were never migrated to their new platform. It was just time for us to cut ties and go to someone who could actually offer scale and grow with our company.
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No answers on this topic
Scalability
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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Return on Investment
  • The integration with different Microsoft tools saves a lot of money for us
  • We are able to make our entire contract management process more efficient which has improved our dependencies on external agencies
  • We are seeing an increase of 27% in our overall revenue with the introduction of Conga CLM
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No answers on this topic
ScreenShots

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

SmartDocs Screenshots

Screenshot of Screenshot of