Our use case for Conga Sign is pretty straightforward. Because of this, there is not much about it that would be considered excessive or inappropriate. It suits our needs as a tool to record data provided by a signer. It can also be launched from inside Salesforce via a custom button for ease of use.
I think this is a great application, and I would recommend it. The advantage of this application is that it can be used on any kind of device and any OS, so you don't need to worry about compatibility issues.
I would like to see a way to have a waver that I can just have an overall generic link to, this way new guests at the circus school, just needs to go to one URL, fill in a waiver, and it will save it for them. *** this can remove the step of me having to enter their name and send it to them and save me time.
It was not very clear at first how to send contracts.
It was not very clear at first, how to edit and change contracts on line.
We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.
Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.
The thing is, DocuSign is surely the better performing product for now. But if for the same price you get unlimited sends with KeepSolid Sign (or significant savings with a team) then KeepSolid Sign, with all the work it needs to do is my tool of choice. Again, I can't speak for a team setting, I'm the only one who uses it, but I like it, as it works just fine for me.