Item: Conga Sign
Rating: 10
Author: Verified User

Overall Satisfaction with Conga Sign

Use Cases and Deployment Scope

We use Conga Sign for all of our contracts, proposals and information forms. We use it within Salesforce so we can have merge fields and we can have write back fields associated with different objects and records.

Pros and Cons

Pros

Salesforce Integration
E-signatures
Document Tracking

Cons

Takes a while to master
Requires other Conga products in order to be fully useful
Needs some additional functionality in its Salesforce integration

Most Important Features

Document Tracking
Legally Binding Digital Signatures
Salesforce Integration

Return on Investment

Quicker sales
ROI
Appreciated by customers
Paperless contracts

Alternatives Considered

DocuSign

Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.

Key Insights

Do you think Conga Sign delivers good value for the price?

Yes

Are you happy with Conga Sign's feature set?

Yes

Did Conga Sign live up to sales and marketing promises?

Yes

Did implementation of Conga Sign go as expected?

Yes

Would you buy Conga Sign again?

Yes

Other Software Used

RingCentral, Salesforce.com, Paylocity

Likelihood to Recommend

Conga Sign is excellent for contracts and anywhere else where signatures or document tracking is required. We use it on some documents for tracking only and it is a little less appropriate in those instances, but the tracking history is really valuable for our sales team. The cc'ing can be a little challenging since it is dependent on signatures, but overall contracts are the best use case for the product, at least for our organization.

Comments

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Great E-Sign Solution with Salesforce Integration