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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Asio

    Score9.1 out of 10
    N/AThe Asio Platform is ConnectWise's unified management platform launched in late 2021, providing scalability, automation, value-added reporting and insights, and a common user interface. Its open APIs offer extensibility and flexibility, and its business management features include PSA, quote and proposal automation, next-gen IT documentation, and real-time business intelligence.N/A

    Scoro

    Score8 out of 10
    Small Businesses (1-50 employees)
    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…

    $23.90

    per month per user

    Pricing
    ConnectWise AsioScoro
    Editions & Modules
    No answers on this topic
    Core
    $23.90
    per month per user
    Growth
    $38.90
    per month per user
    Performance
    $59.90
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ConnectWise AsioScoro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Up to a 16% discount available for annual pricing.
    More Pricing Information
    Best Alternatives
    ConnectWise AsioScoro
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Autotask PSA
    Score7.6 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise AsioScoro
    Likelihood to Recommend
    9.0
    (3 ratings)
    4.1
    (2 ratings)
    Usability
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise AsioScoro
    Likelihood to Recommend
    ConnectWise
    It is well suited if you are just getting started in the MSP world. It is easy to setup and easy for technicians to understand. Technicians can be trained to use the systems in a matter of just a day. Dashboards help us track our goals and KPIs. ServiceNow works better from a security incident perspective. The mobile client allows you to stay fully connected no matter where you are so when a security incident happens you are in the loop.
    Incentivized
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    Scoro
    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Incentivized
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    Pros
    ConnectWise
    • contacting the right person from a company
    • showing sells opportunities
    • showing all lost and won opps
    Incentivized
    Read full review
    Scoro
    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Lacks integration with several of the popular tools in our stack.
    • Doesn't have as many AI tools as you would expect.
    • ServiceNow has many more modules for customizing.
    Incentivized
    Read full review
    Scoro
    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Incentivized
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    Usability
    ConnectWise
    Being able to have the cross platform workflows and functionality is key, no more having 8 softwares connected to ConnectWise, but one that does it all will make it way more usable as there's one program, one interface etc. Learning multiple softwares can be hard for some people as people will have a hard time knowing what does what
    Read full review
    Scoro
    No answers on this topic
    Alternatives Considered
    ConnectWise
    Hubspot is much more user friendly but there are certain things that hubspot doesnt do such as submitting tickets and looking at history with contact/company.
    Incentivized
    Read full review
    Scoro
    We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • We noticed a 13 percent higher ROI on customers when we moved to this less expensive option.
    • Technicians were able solve tickets faster than before due to the ease of navigation.
    • Customer satisfaction rose from 95% on average to 96.7%.
    Incentivized
    Read full review
    Scoro
    • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
    • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
    Incentivized
    Read full review
    ScreenShots

    Scoro Screenshots

    Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error