ConnectWise Automate vs. Nmap

I recommend it to all IT colleagues; regardless of the size of the PCs with which you work most of the time, the application allows connection stability between computers that make it possible to continue working or taking care of the infrastructure from afar.

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If you're a sysadmin, or anyone who's had to deploy network services, you've almost certainly had to use Nmap at some point or other. Need to see what devices are on your LAN? Nmap can tell you that. Want to check which ports your web server has open to the internet? Nmap is your friend.

Nmap is a powerful command-line tool and has many options that require some reading of documentation to get the best out of (although generally straightforward). If the thought of working at the command-line scares you (presumably not if you're reading this review), then you may want a much simpler tool, or at least check out Zenmap GUI.

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• Desktop sharing / view with chat to the operator, file sharing and pass-through for keyboard strokes
• Computer/server monitoring with thresholds and warning
• Search - tracking down computers when you have many by name, logged in user, IP
• End user ticket raising is built into the tray icon which make access really easy

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• NMap provides a very fast and a very thorough network "sweep" that allows you to quickly map out exactly what's on your network.
• NMap is highly configurable. The "canned" choices are very good in most instances, but using various switches and options, you can create a very specific scan and get exactly the results you're looking for.
• NMap is easy to use. Even a new administrator will be able to use the graphical version (Zenmap) with efficiency right away.

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• They have conflicting scheduling paradigms. When scheduling patching for clients, the 1st Friday is interpreted as the very first Friday of the month, even if this is the 1st of the month. For scripting, the 1st Friday of the month is interpreted as the 1st Friday of the 1st FULL WEEK of the month. This makes no sense to have two different interpretations, and makes it unreliable to schedule recurring scripts to fall when recurring maintenance does. The scripts need to be done manually because of this.
• There is no way to dictate reboot orders for patch policies. This tied directly in with my first point. We have some clients that require reboot orders. This is not possible without having different patch policies for each server and specifying a time this way. But, there aren't small enough increments of time to make this reliable, plus patching duration might vary. Excluding reboots with patching and scheduling reboot scripts fixes this. However, this can't be done once on a recurring schedule due to the different scheduling paradigms already discussed. We have to schedule these manually each month.

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• The GUI version on Nmap could use some improvement with the options that are available to do scans. For example, they could make it easier to select options for the different types of scanning for people who are beginners
• There are no abilities to schedule a scan in the Nmap tool.
• An intensive scan sometimes takes too much time to complete.

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The primary reason for this rating is that ConnectWise Automate is currently so integral to our operations that moving away would involve more man hours than we would realistically have to invest. However, ConnectWise Automate is also completely capable of meeting all of our business needs and customizable to the point where if something is not meeting those needs out of the box, it can be modified to do what we want. From only installing software on machines if a different software package exists, to push a new version of that software is available, to check if credentials for user/machine have been updated to our new standards and then updating them if they have not, ConnectWise Automate is capable of doing everything we ask of it.

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Basic use of the product is fairly easy. Information about the machines you manage can be found in customizable dashboards, which can be unique for each user, and, therefore, properly suited to the users' needs/job function. This is not a 10 because some of the interfaces are very clunky (Patch Management), and some features are not intuitive and not well documented (reporting). Scripting and Patch Management have a fairly steep learning curve (For structure in patch management and syntax in scripting), but once learned, they work well.

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Nmap uses are very practical and I don't think there is a better tools for what Nmap does. It is open-sources that therefore there is no cost to use it. It offers a number of benefits, including but not limited to network mapping, port scanning and more. It is very reliable as a network scanning tool.

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It used to be great, but then they broke reporting, speed and responsiveness with version 11 and the new Patch Manager. It's really bad and their support people are way behind on fixing so many bugs. They have really gone downhill. If they don't get it together soon, we'll start looking around.

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ConnectWise Automate lets you manage more endpoints, with enhanced productivity and improved service, all without increasing expenses. It can manage patches and updates across thousands of computers. We also use it for customized monitoring and alerting on workstations and servers. Monitoring is really robust and granular. It does a great job of gathering a TON of data about the network, and that data is searchable. There are a bunch of different reports built in. Integrates with Manage, Control, and other applications. It does a ton of stuff out of the box, and has endless customization options.

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There is a very large support community and a robust selection of add-ons and scripts. Once you get the use down this is one of the most powerful tools and you can find anything you are looking for as far as examples on the web. While not having official support its not lacking by any means.

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The Online training has been re-done and needs a lot more work. When you look at training in different roles, it shows a lot of the same topics but no explanation to what is different about them. Several times that topics are the exact same, but they make you re-take the same information for a different topic, instead of marking that you have already completed that portion of training.

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Start small and learn the in's and out's before making policies and rolling things out company wide. Ask the questions of why if you don't agree with something or your company does things a different way. Usually they are done a certain way for a reason. Start simple with roll out and slowly enable or add on the functionality that is needed.

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I believe the monitoring and alerts in Continuum command is better, but [ConnectWise Automate (formerly LabTech)] does have stronger scripting, and perhaps a better interface. N-Central is inferior on all fronts to both. I did not make the purchasing decision. I would myself likely pick Continuum if I had to make a on the spot choice.

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Alternatives to Nmap (other IP scanners) are often much more limited in what they can do; They often only allow you to scan a specific subset of ports or a limited number of IP addresses in one command. Nmap is unrestricted in that regard. What makes Nmap stand out above the rest, is the complete network analysis package you get with it. It allows IP scanner, network deep-dives, hardware analysis, vulnerability analysis, encryption detailing, and so much more, in one free application

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• We found we were able to provide good monitoring of our customers sites which was an objective. However, that came at a significant time investment that never seemed to be finished.
• We were able to negotiate a price that worked for us for an up-front purchase which was nice.
• We found the pricing to be very competitive.
• Bottom line for us was despite the pros of the product, we found other RMM solutions to be a better overall "value" due to not having to dedicate technicians to maintaining the product.

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• Nmap with Wireshark is free, so it's been a great combo team to gather info and test.
• It's allowed us to avoid fines from false positives and to fix actual issues ourselves.
• Great for finding hosts, helps keep the network secure.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info