ConnectWise Cloud Backup vs. NetApp Cloud Volumes ONTAP

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

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NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.

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• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

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• Simplicity
• Flexibility
• Cost savings

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• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

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• More competitive pricing at lower volumes of storage
• Make it possible to manage storage across hybrid and multiple cloud environments

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Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

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We utilized NetApp remote Professional Services to assist in our deployment and also engaged support since the deployment for assistance regarding some networking concerns. NetApp support was surprisingly quick to reply and very proactive in resolving our concerns much quicker than other support personnel from many of our other vendors we use. No complaints about NetApp support at this time.

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For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

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ScienceLogic SL1 and SolarWinds Storage Resource Monitor (SRM) were the closest competitors to meeting our business objectives. Tivoli Storage Manager was not able to meet the initial requirements. There was a significant overlap of capabilities between ScienceLogic SL1, SolarWinds SRM, and NetApp Cloud Volumes ONTAP. The latter provided a more positive and cohesive experience for our administrators and executives.

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• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

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• Not really any noticeable impact yet
• We are utilizing the free tier that is provided as a promotion with current systems
• It remains to be seen if it will continue to be enough value to renew the subscription

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info