ConnectWise Cloud Backup vs. OwnBackup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 7.7 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
OwnBackup
Score 8.7 out of 10
N/A
The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.
$500
per month
Pricing
ConnectWise Cloud BackupOwnBackup
Editions & Modules
No answers on this topic
SalesForce Backup
$500.00
per month
Offerings
Pricing Offerings
ConnectWise Cloud BackupOwnBackup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise Cloud BackupOwnBackup
Features
ConnectWise Cloud BackupOwnBackup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
OwnBackup
8.5
1 Ratings
1% below category average
Management dashboard00 Ratings7.01 Ratings
Retention options00 Ratings10.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
OwnBackup
8.5
1 Ratings
6% above category average
Operational reporting and analytics00 Ratings7.01 Ratings
Ransomware Recovery00 Ratings10.01 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
OwnBackup
10.0
1 Ratings
15% above category average
SaaS Product Integration00 Ratings10.01 Ratings
Multiple Data Restoration Options00 Ratings10.01 Ratings
Data Auditing and Search00 Ratings10.01 Ratings
Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings
Best Alternatives
ConnectWise Cloud BackupOwnBackup
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 8.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupOwnBackup
Likelihood to Recommend
8.9
(2 ratings)
10.0
(4 ratings)
Support Rating
9.0
(1 ratings)
9.8
(2 ratings)
User Testimonials
ConnectWise Cloud BackupOwnBackup
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
Read full review
OwnBackup
OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
Read full review
Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
Read full review
OwnBackup
  • Automatic, daily full backups of data.
  • Users have access to backups
  • User friendly interface
Read full review
Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
Read full review
OwnBackup
  • Price - it is one of our most expensive third-party applications
  • User adoption - we are still not leveraging all of the OwnBackup features
Read full review
Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
Read full review
OwnBackup
Based on my own experience and by other team members
Read full review
Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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OwnBackup
The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
Read full review
OwnBackup
  • The archiving features of this product have had an ROI of $18K for storage costs recurring annually
  • We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool
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ScreenShots