ConnectWise Cloud Backup vs. OwnBackup

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

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OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.

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• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatic, daily full backups of data.
• Users have access to backups
• User friendly interface

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Independently Invited by TrustRadius

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• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Price - it is one of our most expensive third-party applications
• User adoption - we are still not leveraging all of the OwnBackup features

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

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Based on my own experience and by other team members

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The archiving features of this product have had an ROI of $18K for storage costs recurring annually
• We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info