ConnectWise Cloud Backup vs. OwnBackup

ConnectWise Cloud Backup

OwnBackup

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectWise Cloud Backup	Score 7.7 out of 10	N/A	SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.	$200 per month for MSPs
OwnBackup	Score 8.7 out of 10	N/A	The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.	$500 per month

Pricing

ConnectWise Cloud Backup

OwnBackup

Editions & Modules

No answers on this topic

SalesForce Backup: $500.00
per month

Offerings

Pricing Offerings
ConnectWise Cloud Backup	OwnBackup
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ConnectWise Cloud Backup	OwnBackup

Features

ConnectWise Cloud Backup

OwnBackup

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	ConnectWise Cloud Backup - Ratings	OwnBackup 8.5 1 Ratings 1% below category average
Management dashboard	00 Ratings	7.01 Ratings
Retention options	00 Ratings	10.01 Ratings

Enterprise Backup

Comparison of Enterprise Backup features of Product A and Product B
	ConnectWise Cloud Backup - Ratings	OwnBackup 8.5 1 Ratings 6% above category average
Operational reporting and analytics	00 Ratings	7.01 Ratings
Ransomware Recovery	00 Ratings	10.01 Ratings

SaaS Backup

Comparison of SaaS Backup features of Product A and Product B
	ConnectWise Cloud Backup - Ratings	OwnBackup 10.0 1 Ratings 15% above category average
SaaS Product Integration	00 Ratings	10.01 Ratings
Multiple Data Restoration Options	00 Ratings	10.01 Ratings
Data Auditing and Search	00 Ratings	10.01 Ratings
Data Storage in the Cloud or On-Premises	00 Ratings	10.01 Ratings

Best Alternatives
	ConnectWise Cloud Backup	OwnBackup
Small Businesses	VMware Cloud Director Score 8.5 out of 10	Cove Data Protection Score 9.7 out of 10
Medium-sized Companies	IBM Cloud for VMware Solutions Score 8.0 out of 10	Druva Security Cloud Score 9.4 out of 10
Enterprises	VMware Cloud Director Score 8.5 out of 10	Druva Security Cloud Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ConnectWise Cloud Backup	OwnBackup
Likelihood to Recommend	8.9 (2 ratings)	10.0 (4 ratings)
Support Rating	9.0 (1 ratings)	9.8 (2 ratings)

User Testimonials
	ConnectWise Cloud Backup	OwnBackup
Likelihood to Recommend	ConnectWise SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups. Incentivized PM Pablo Magliola IT Operations Manager Read full review	OwnBackup OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future. Incentivized Verified User Anonymous Read full review
Pros	ConnectWise Customer Interface for Backups Migration support team Comprehensive backup suite Incentivized Gregory McKiernan President & CEO Read full review	OwnBackup Automatic, daily full backups of data. Users have access to backups User friendly interface Incentivized Verified User Anonymous Read full review
Cons	ConnectWise Response time and [ease] to get hold of Integration with 3rd party apps for billing Incentivized PM Pablo Magliola IT Operations Manager Read full review	OwnBackup Price - it is one of our most expensive third-party applications User adoption - we are still not leveraging all of the OwnBackup features Incentivized Samantha Shain Data Solutions Manager Read full review
Support Rating	ConnectWise Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort. Incentivized Gregory McKiernan President & CEO Read full review	OwnBackup Based on my own experience and by other team members Incentivized Bharath Bhushan Sontike Module Lead Read full review
Alternatives Considered	ConnectWise For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors. Incentivized PM Pablo Magliola IT Operations Manager Read full review	OwnBackup The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups. Incentivized Verified User Anonymous Read full review
Return on Investment	ConnectWise Profitable migration business Profitable backup solution Delivers peace of mind to clients and improves our brand as trusted cloud vendor Incentivized Gregory McKiernan President & CEO Read full review	OwnBackup The archiving features of this product have had an ROI of $18K for storage costs recurring annually We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool Incentivized Verified User Anonymous Read full review
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