ConnectWise Cloud Backup vs. Spanning Backup vs. VMware Cloud Director

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

Incentivized

If you have a lot of customers that all need to have a separate place to work in, without the possibility of getting in each other way, and you want to safe yourself a lot of work. Than I strongly recommend you Cloud director. Ofcourse, only if you have a VMware environment as your working environment. If you just have a small group of customers and you can easily handle the work that's coming from it, then it is overkill to add cloud director to your environment. In a later station, you can always introduce cloud director (so tis never to late if you still want to use it)

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Set it and forget it. Easy set up and it runs daily behind the scenes.
• Restore holds record relationships.
• Restore can merge records easily.

Incentivized

• Building virtual racks
• Managing the customers' network and security
• Simplicity but the completeness of IaaS solution
• Integration with major software providers

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• Better support/phone support
• The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.

Incentivized

• The add-on/extension required on the internet browser sometimes are difficult to get working at first. We've experience instances where the add-on/extension latest versions will not work and have to downgrade to an older version.
• The server console lacks features and tools. For example it would be useful to have a copy and paste tool or a file upload tool.
• The vCloud Director management site uses Adobe Flash, which makes it impossible to use on a mobile device.

Incentivized

It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.

Incentivized

vCloud Director is definitely my favorite as far as cloud managers. The only thing that compares is Cisco UCS Director, but it has slightly different functionality and purpose. I understand why a lot of clients still go with vCloud Director even though VMware intends to sunset it

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized

• Allowed us to restore our data various times with minimal costs
• Gives us great piece of mind with the regular scheduled backing up
• Pretty simple to set up and configure. Easy integration with SFDC

Incentivized

• Saves a lot of time, and time is money
• Stable, so little to non downtime
• With P1 , good support

Incentivized