ConnectWise Cloud Backup vs. Spanning Backup vs. VMware Cloud Director

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 7.7 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
Spanning Backup
Score 9.8 out of 10
N/A
Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
VMware Cloud Director
Score 8.5 out of 10
N/A
VMware Cloud Director (formerly vCloud Director) is a cloud service-delivery platform used by cloud providers to operate and manage cloud-service businesses. The vendor states that by using VMware Cloud Director, cloud providers deliver secure, efficient, and elastic cloud resources to thousands of enterprises and IT teams across the world.N/A
Pricing
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Features
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Spanning Backup
9.0
1 Ratings
5% above category average
VMware Cloud Director
-
Ratings
Management dashboard00 Ratings8.01 Ratings00 Ratings
Retention options00 Ratings9.01 Ratings00 Ratings
Encryption00 Ratings10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Spanning Backup
9.7
1 Ratings
20% above category average
VMware Cloud Director
-
Ratings
Operational reporting and analytics00 Ratings9.01 Ratings00 Ratings
Malware protection00 Ratings10.01 Ratings00 Ratings
Ransomware Recovery00 Ratings10.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Spanning Backup
10.0
1 Ratings
15% above category average
VMware Cloud Director
-
Ratings
SaaS Product Integration00 Ratings10.01 Ratings00 Ratings
Multiple Data Restoration Options00 Ratings10.01 Ratings00 Ratings
Data Auditing and Search00 Ratings10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings00 Ratings
Best Alternatives
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 8.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10

No answers on this topic

Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Likelihood to Recommend
8.9
(2 ratings)
10.0
(9 ratings)
10.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ConnectWise Cloud BackupSpanning BackupVMware Cloud Director
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
Read full review
Kaseya
The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
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VMware by Broadcom
If you have a lot of customers that all need to have a separate place to work in, without the possibility of getting in each other way, and you want to safe yourself a lot of work. Than I strongly recommend you Cloud director. Ofcourse, only if you have a VMware environment as your working environment. If you just have a small group of customers and you can easily handle the work that's coming from it, then it is overkill to add cloud director to your environment. In a later station, you can always introduce cloud director (so tis never to late if you still want to use it)
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Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
Read full review
Kaseya
  • Set it and forget it. Easy set up and it runs daily behind the scenes.
  • Restore holds record relationships.
  • Restore can merge records easily.
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VMware by Broadcom
  • Building virtual racks
  • Managing the customers' network and security
  • Simplicity but the completeness of IaaS solution
  • Integration with major software providers
Read full review
Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
Read full review
Kaseya
  • Better support/phone support
  • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
Read full review
VMware by Broadcom
  • The add-on/extension required on the internet browser sometimes are difficult to get working at first. We've experience instances where the add-on/extension latest versions will not work and have to downgrade to an older version.
  • The server console lacks features and tools. For example it would be useful to have a copy and paste tool or a file upload tool.
  • The vCloud Director management site uses Adobe Flash, which makes it impossible to use on a mobile device.
Read full review
Usability
ConnectWise
No answers on this topic
Kaseya
It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
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VMware by Broadcom
No answers on this topic
Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
Read full review
Kaseya
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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VMware by Broadcom
No answers on this topic
Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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Kaseya
Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
Read full review
VMware by Broadcom
vCloud Director is definitely my favorite as far as cloud managers. The only thing that compares is Cisco UCS Director, but it has slightly different functionality and purpose. I understand why a lot of clients still go with vCloud Director even though VMware intends to sunset it
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
Read full review
Kaseya
  • Allowed us to restore our data various times with minimal costs
  • Gives us great piece of mind with the regular scheduled backing up
  • Pretty simple to set up and configure. Easy integration with SFDC
Read full review
VMware by Broadcom
  • Saves a lot of time, and time is money
  • Stable, so little to non downtime
  • With P1 , good support
Read full review
ScreenShots