ConnectWise Cloud Backup vs. Veeam Data Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 8.8 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
ConnectWise Cloud BackupVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
ConnectWise Cloud BackupVeeam Data Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
ConnectWise Cloud BackupVeeam Data Platform
Considered Both Products
ConnectWise Cloud Backup
Veeam Data Platform

No answer on this topic

Features
ConnectWise Cloud BackupVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
ConnectWise Cloud Backup
-
Ratings
Veeam Data Platform
8.9
327 Ratings
5% above category average
Universal recovery00 Ratings9.2276 Ratings
Instant recovery00 Ratings8.7293 Ratings
Recovery verification00 Ratings9.0280 Ratings
Business application protection00 Ratings8.9254 Ratings
Multiple backup destinations00 Ratings9.2299 Ratings
Incremental backup identification00 Ratings9.1309 Ratings
Backup to the cloud00 Ratings9.1208 Ratings
Deduplication and file compression00 Ratings9.0288 Ratings
Snapshots00 Ratings8.8263 Ratings
Flexible deployment00 Ratings8.6259 Ratings
Management dashboard00 Ratings7.522 Ratings
Platform support00 Ratings8.9275 Ratings
Retention options00 Ratings9.1280 Ratings
Encryption00 Ratings9.3251 Ratings
Best Alternatives
ConnectWise Cloud BackupVeeam Data Platform
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 7.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise Cloud BackupVeeam Data Platform
Likelihood to Recommend
8.9
(2 ratings)
9.1
(773 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(42 ratings)
Usability
-
(0 ratings)
10.0
(32 ratings)
Availability
-
(0 ratings)
8.6
(8 ratings)
Performance
-
(0 ratings)
7.9
(8 ratings)
Support Rating
9.0
(1 ratings)
10.0
(36 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
7.9
(7 ratings)
Ease of integration
-
(0 ratings)
8.2
(8 ratings)
Product Scalability
-
(0 ratings)
7.4
(8 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(8 ratings)
User Testimonials
ConnectWise Cloud BackupVeeam Data Platform
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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Veeam Software
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
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Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
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Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
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Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
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Veeam Software
  • It should recommend the most secure method of backup methods to ensure immutability.
  • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
  • It should provide a centralized dashboard for backing up all PaaS services in Azure.
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Likelihood to Renew
ConnectWise
No answers on this topic
Veeam Software
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
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Usability
ConnectWise
No answers on this topic
Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
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Reliability and Availability
ConnectWise
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
ConnectWise
No answers on this topic
Veeam Software
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
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Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
Read full review
Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
ConnectWise
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
ConnectWise
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
ConnectWise
No answers on this topic
Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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Veeam Software
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
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Scalability
ConnectWise
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
Read full review
Veeam Software
  • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
  • When it doesn't work, Veeam consumes entire days getting everything working again.
  • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
Read full review
ScreenShots

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.