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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score8.1 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    ManageEngine RMM Central

    Score9 out of 10
    N/AWhat is RMM Central? RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized. RMM Central helps MSPs monitor devices such as routers, switches, firewalls,…

    $24

    per year

    Pricing
    ConnectWise RMMManageEngine RMM Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise RMMManageEngine RMM Central
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ConnectWise RMMManageEngine RMM Central
    Considered Both Products
    ConnectWise
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine RMM Central
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise RMMManageEngine RMM Central
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise RMM and ManageEngine RMM Central
    Feature
    ConnectWise RMM
    8.5
    1 Ratings
    18% above category average
    ManageEngine RMM Central
    -
    Ratings
    Virtualization monitoring9.01 Ratings00 Ratings
    IT Asset Discovery8.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise RMM and ManageEngine RMM Central
    Feature
    ConnectWise RMM
    8.7
    1 Ratings
    20% above category average
    ManageEngine RMM Central
    -
    Ratings
    Remote monitoring9.01 Ratings00 Ratings
    Network device monitoring9.01 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise RMM and ManageEngine RMM Central
    Feature
    ConnectWise RMM
    8.5
    1 Ratings
    23% above category average
    ManageEngine RMM Central
    -
    Ratings
    Patch Management8.01 Ratings00 Ratings
    Policy-based automation9.01 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise RMM and ManageEngine RMM Central
    Feature
    ConnectWise RMM
    9.6
    1 Ratings
    31% above category average
    ManageEngine RMM Central
    -
    Ratings
    Attended device access8.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support10.01 Ratings00 Ratings
    Multiple concurrent sessions10.01 Ratings00 Ratings
    Best Alternatives
    ConnectWise RMMManageEngine RMM Central
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise RMMManageEngine RMM Central
    Likelihood to Recommend
    9.0
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise RMMManageEngine RMM Central
    Likelihood to Recommend
    ConnectWise
    CW RMM is well suited to managing Windows-based environments, automating routine tasks, and providing remote system access. It maintains SOC 2 compliance and offers options such as consent-to-control. It gives excellent visibility into backup status and system events. Built-in reports make it easy to evaluate environment changes. The Auvik network monitoring is vastly better than what we had with Lab Tech.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Automation of actions that we as IT consultant have to routinely implement.
    • Great ticketing system.
    • A very good proactive instead of reactive tool for my industry.
    • Notifying of strange behavior on the network or on a specific computer.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Reporting at granular level
    • Adding monitors
    • Add grooving scripts
    • Alerts
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The agent service used for RMM access is known to fail, and needs to be restarted on occasion
    • Ongoing UI changes for 2 years, causing confusion where certain features are now located or how they work
    • Needs more documentation
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Integration with legacy systems
    • More flexibility for notifications
    • Improvement for process related tasks
    Incentivized
    Read full review
    Usability
    ConnectWise
    If I were new to remote management and had no experience with previous platforms, I might have rated this higher. Coming from Labtech's data views and customizable screens, I found some things easier to find.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Alternatives Considered
    ConnectWise
    Having evaluated and used other platforms, ConnectWise is above the rest in the market. Having the additional tools for patch management, reporting, Dashboard is key to running the help desk for our company. The ability to run scripts and support the end-user is key and ConnectWise Command lets us do our job efficiently as possible.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Resource management
    • Risk mitigation
    • Manage engine timely support
    Incentivized
    Read full review
    ScreenShots

    ManageEngine RMM Central Screenshots

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