ContactMonkey vs. FollowUp.cc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks sales emails and brings Salesforce.com into the user's inbox to increase productivity. ContactMonkey is a plugin for Outlook and Gmail that deeply integrates with Salesforce. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - Update Salesforce…N/A
FollowUp.cc
Score 4.0 out of 10
N/A
FollowUp.cc is a Gmail plugin that helps salespeople close more deals, build deeper relationships, and save more time with open tracking, send later, reminders and more. The Starter package costs $25 per user per month, and includes basic features like reminders, auto follow-ups, response detection, a calendar feed and Google Calendar integration, attachment support, as well as some Chrome extension features like send later and email snoozing. The Enterprise Sales package includes Dropbox…N/A
Pricing
ContactMonkeyFollowUp.cc
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactMonkeyFollowUp.cc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ContactMonkeyFollowUp.cc
Small Businesses
Mailtrack
Mailtrack
Score 9.9 out of 10
Mailtrack
Mailtrack
Score 9.9 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.9 out of 10
Mailtrack
Mailtrack
Score 9.9 out of 10
Enterprises
Conversica
Conversica
Score 9.2 out of 10
Conversica
Conversica
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyFollowUp.cc
Likelihood to Recommend
10.0
(2 ratings)
4.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyFollowUp.cc
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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FollowUp.cc
FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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FollowUp.cc
  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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FollowUp.cc
  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
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FollowUp.cc
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
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FollowUp.cc
No answers on this topic
Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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FollowUp.cc
No answers on this topic
Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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FollowUp.cc
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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FollowUp.cc
This is the only product of this type that I have tried due to it being the best on the market for this type of thing
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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FollowUp.cc
  • It was a waste of time to get to know
  • It was hard to implement inside my current processes
  • No way the office would have liked it
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ScreenShots