What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 6.2 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman | TrustRadius Reviewer

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
Anonymous | TrustRadius Reviewer

Pros

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
Anonymous | TrustRadius Reviewer

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
Anonymous | TrustRadius Reviewer

Cons

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman | TrustRadius Reviewer

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
Anonymous | TrustRadius Reviewer

FollowUp.cc

No score
No answers yet
No answers on this topic

Usability

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
Anonymous | TrustRadius Reviewer

FollowUp.cc

No score
No answers yet
No answers on this topic

Support Rating

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy to contact, quick follow-up/
Anonymous | TrustRadius Reviewer

FollowUp.cc

No score
No answers yet
No answers on this topic

Implementation Rating

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
Anonymous | TrustRadius Reviewer

FollowUp.cc

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman | TrustRadius Reviewer

FollowUp.cc

This is the only product of this type that I have tried due to it being the best on the market for this type of thing
Anonymous | TrustRadius Reviewer

Return on Investment

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman | TrustRadius Reviewer

FollowUp.cc

  • It was a waste of time to get to know
  • It was hard to implement inside my current processes
  • No way the office would have liked it
Anonymous | TrustRadius Reviewer

Pricing Details

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp.cc

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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